Derrick Jones
Charlotte,NC
Summary
Performance-driven Alarm ,video surveillance and card access systems technician with 30+ years of experience to provide excellent service and installation assistance to residential and commercial customers and businesses. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating alarm and closed-circuit TV systems. Skilled and certified in numerous systems and blueprint reading and understanding scope of work.
Overview
11
11
years of professional experience
Work History
Lead Security Systems Installation Technician
NAVCO Security Systems
Charlotte, NC
05.2022 - 02.2023
- Installed various types of high-tech security systems such as access controls, alarms and video surveillance systems for various bank institutions and commercial businesses.
- Read and understood product manuals and blueprints.
- Skilled at working independently and collaboratively in a team environment.
- Explained how to properly use security systems so that customers were knowledgeable.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Responded to maintenance calls and troubleshot devices.
Residential Service Technician
CPI Security Systems Inc.
Charlotte, NC
09.2019 - 04.2022
- Responsible for service and installed high end alarm and video surveillance systems for residential customers in the states of north carolina and south carolina region.
- Educated residential customer on proper use of entire system after installation or service.
- Responsible for preventive maintenance of alarm and video surveillance systems.
Lead Security Systems Installation Technician
NAVCO Security Systems
NY NY
09.2011 - 06.2019
- Installed various types of high-tech security systems such as access controls, alarms and video surveillance systems for various bank institutions and commercial businesses.
- Read and understood product manuals and blueprints.
- Skilled at working independently and collaboratively in team environment.
- Explained how to properly use security systems so that customers were knowledgeable.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Responded to maintenance calls and troubleshot devices.
Education
Electrical Engineering
New York City Technical College
Brooklyn, NYElectronic Technician Certification - Electronic Technician
Devry Technical Institute
Woodbridge, NJ06.1983
Skills
- Network Infrastructure Support
- Customer Service
- Device Maintenance
- Closed Circuit TV Systems
- Wiring Installation
- Preventative Maintenance
- Installing Systems
- Data Communications
- Service Calls
- Terminating Cables
- Safety and Security Procedures
- Network Performance
- Quality Improvement
- Routine Maintenance
- Complex Problem-Solving
- Onsite Visits
- Interior and Exterior Patrol
- Diagnostic Tools
- Installer Collaboration
- Diagnosis and Testing
Professional audio music engineer
Im a professional audio music engineer for 20+years. I own and operate a professional recording studio for musicians.
Timeline
Lead Security Systems Installation Technician
NAVCO Security Systems
05.2022 - 02.2023
Residential Service Technician
CPI Security Systems Inc.
09.2019 - 04.2022
Lead Security Systems Installation Technician
NAVCO Security Systems
09.2011 - 06.2019
Electrical Engineering
New York City Technical College
Electronic Technician Certification - Electronic Technician
Devry Technical Institute
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