Derrick Jones
Lynchburg,United States
Summary
Through extensive military experience, I have gained experience in all aspects of supervising, creating, and maintaining a positive work environment while remaining calm in stressful situations.
Overview
24
24
years of professional experience
Work History
Technician
Yates Nissan
03.2023 - Current
- Loaded and unloaded parts on production line to establish smooth operations.
Technician
ATECH
02.2020 - 09.2022
- Provided prompt, affordable repair and maintenance services for commercial refrigeration equipment. Including: Commercial and walk-in coolers, Commercial and walk-in freezers, Commercial ice machines
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Operator 1
Inframark
10.2019 - 12.2019
- Performed all aspects of sampling, monitoring and testing required to maintain compliance with Federal State and Local regulations governing the wastewater treatment process, and storm water and sludge management.
- Performed the installation, maintenance and repair of the physical plant and pump stations and all of their components.
- Maintained open communications with the Chief Operator regarding the treatment process and pump stations operation and malfunctions, as well as make recommendations for repairs and improvements to these systems.
- Performed all work in conformance to Occupational Safety and Health Act regulations.
Maintenance GS-5
National Park Service
05.2019 - 10.2019
- Maintained National Battlefield grounds, camp sites, picnic sites, and all developed areas.
- Estimated, orders, receives, unloads, and processed incoming shipments.
- Cleaning and servicing restrooms and other facilities.
Veteran Student Advisor
MTSU Veterans Affairs
01.2015 - 05.2019
- Administed Veteran outreach services; Answering calls for appointments and to help with any clerical information.
- Accessed databases to determine eligibilities for selective service education benefits, updating Veterans tuition and fees.
- Customer Service: Meet the needs of customers while supporting VA missions. Consistently communicated and treated customers in a courteous, tactful, and respectful manner.
- Provided the customer with consistent information per established policies and procedures- handled conflict and problems in dealing with the customer constructively and appropriately.
Warehouse
Walmart Distribution Center
10.2014 - 01.2015
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Prepared and checked outbound shipments for accuracy.
Technician
A&E Technologies
03.2014 - 08.2014
- Installer: responsible for reading Structural blue prints and the installation of Cat5e, coax cables, CCTV in office buildings and public schools.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Rapiscan Systems
09.2012 - 02.2014
- Assigned to the Government Entry Control Point (ECP) program, to installed and service FLIR, Pan Tilt Zoom (PTZ ), Close Caption Television (CCTV ) and other advanced surveillance equipment.
- Electronic Field Service Technician, responsible for maintaining advanced Security, Anti-terrorism, and Protection surveillance equipment in a hostile and austere environment.
- Worked as a field engineer along side US Government combat forces stationed in Afghanistan.
- Performed most tasks in a hostile and austere environment with minimal accommodations.
- Worked to support our troops, perform advanced maintenance functions to ensure peak performance of leading edge anti-terrorism technology.
- Install, troubleshoot, repair and perform essential duties and responsibilities independently in the field and other locations as required.
- Expert technician on Rapiscan Security products currently being fielded for the Entry Control Point (ECP) program at government sites worldwide
- Responsible for assisting customer and service personnel to ensure the proper installation, operation, maintenance, testing and repair of an array of complex, highly sophisticated surveillance systems and other related antiterrorism products
- Performed my duties in a real world environment at forward operating bases at multiple locations around the globe
- Installed, maintained and serviced the Nasatka systems pop up barriers and Controlled Access turnstiles into the ECP architecture
- Performed a wide variety of technical support activities by programming and integrating the counter terrorist node with the Emergency Operation Center
- Qualified Army instructor, trained military and civilian personnel on the advanced capabilities and the safe operation of the various types of ECP equipment currently installed to include legacy and near market products
- Developed and maintained excellent customer relationships and ensured a high level of client satisfaction
- Received excellent review comments for professional performance in the delivery and maintenance of contracted services
- Documented and maintained an accurate inventory of all currently installed ECP assets by site installation and maintained the historical data of problem reports and failures to determine probable future points of failure
- Performed site acceptance tests by performing systems demonstrations at ECP sites
- To points of failure
- Performed site acceptance tests by performing systems demonstrations at ECP sites
- To support other field sites worked various standard and irregular hours; traveled with little or no notice to assist emergent repairs at field service sites
- Knowledgeable and skilled in electronic and mechanical assemblies as well as wiring diagrams and schematics
- Routinely work 12 hour days, week-ends and holidays to support the mission of the command
- Team player with the ability to work under pressure in a fast-paced environment with minimal oversight
- Possess excellent verbal, written, and interpersonal communication skills.
7412 Aerographers Mate
United States Navy
07.2000 - 09.2012
- FLEET WEATHER CENTER, Norfolk, Virginia Maritime Watch Supervisor/Forecaster, 2011-2012
- Practiced principles of leadership, including use of oral and written communications in professional relationships
- Conducted briefs on global dynamics and synoptic wind regimes to better prepare qualifying meteorologists to handle daily forecasting responsibilities around the world
- Held responsibility for training over 15 forecasters and assistant forecasters on four watch stations, resulting in 100% qualification of maritime personnel and increasing readiness and flexibility of watch section
- STRIKE GROUP OCEANOGRAPHY TEAM, Norfolk, Virginia Leading Petty Officer, 2009-2011
- Provided full-spectrum tactical METOC support to operational commanders while underway/deployed in support of FRP training and Fleet/Coalition operations
- Led two eight-man METOC teams during deployment
- Led 20 sailors in self-help project to rehabilitate the Command building, saving $6,000
- Conducted quality assurance of 1,000 meteorological products for Operation Odyssey Dawn, ensuring success of 78 strike missions
- Assembled briefs for planning of 55 medical evacuation missions
- Delivered over 200 tons of supplies and 100,000 meals in Operation Unified Response-Haiti
- Increased operational readiness of Strike Group Oceanography Team by mentoring 50 sailors in live lab
- Provided tactical training, reducing qualification time by half and fostering sailors’ personal and professional growth
- Awarded certificate for Certified Fitness Trainer from International Sports Science Association
- SPECIAL OPERATIONS COMMAND CENTRAL, Doha, Qatar Joint Weather NCO, 2008-2009
- Held responsibility for preparing daily meteorological and oceanographic update briefings, plans, and area assessments for Combined Forces Special Operations Command Central
- Managed subordinate unit METOC requests for information, and collated SOCCENT METOC SITREP inputs
- Provided critical weather awareness, significantly impacting theater-level intelligence, surveillance, and reconnaissance-platform-assets-reallocation decisions resulting from adverse meteorological conditions in Afghanistan
- Aided Command’s ability to mitigate strategic effects of seasonal traffic for military travel and search and rescue effectiveness
- Delivered 120 briefs directly to commanders, giving them the ability to make informed combat decisions for 8,000 U.S
- And coalition forces, resulting in successful execution of 6,000 missions
- NAVAL MARITIME FORECAST CENTER, Norfolk, Virginia Leading Petty Officer, 2005-2008
- Analyzed meteorological and oceanographic data, provided forecasts and warning information to USFF, COMUSNAVEUR, USJFCOM, COMNAVREGMIDLANT, COMNAVREGSE, SOUTHCOM, NORTHCOM and assigned units
- Provided leadership to successfully implement multiple new forecast products in response to fleet requirements, and standing up dedicated division to provide support to ships
- Supervised 5,350+ en-route weather forecasts written, verified, and transmitted to fleet, contributing to safety and movement of more than 1,000 ships, aircraft, and personnel in various locations around the world
- Led Command Fitness Program with over 100 Sailors, increasing pass rate from 92% to 98% in only six months
- Organized and led 16 Sailors for Clean The Bay event on Naval Station Norfolk
- Conducted Petty Officer INDOC for 12 junior sailors, providing them with necessary knowledge and understanding of tasks as supervisors in United States Military
- Coordinated initial support and liaison between METOC nodes during JTF Lebanon mission by implementing Command briefing standards
- Provided enthusiastic support for emergent fleet requirements: SSN/SSBN forecasts, Mediterranean Sea port forecasts/warnings, and in-port resource protection
- COM SIXTH FLEET, Gaeta, Italy Assistant Forecaster, 2003-2004
- Assisted in developing and disseminating fleet weather and oceanographic forecasts, recording, and encoding observations and other data for staff and theater assets
- Provided timely and accurate METOC impact assessments for maritime forces throughout European theater, operations supporting Enduring Iraqi Freedom, Joint Task Force Aztec Silence, and JTF Atlas Shield
- Provided critical information for real-world operations Global War on Terrorism
- Conducted USS LaSalle (AGF-3) selective repair: supervised completion of 70 ship self-help work requests, directly contributing to improved quality of life for 1,200 personnel aboard USS LaSalle
- Managed all training for enlisted personnel during availability, conducting or monitoring all general military training and supervising in-rate training for 50 sailors, resulting in double Navy average of 63%
- NAVAL TRAINING METEOROLOGY AND OCEANOGRAPHY DETACHMENT, Kingsville, Texas Weather Observer, 2000-2003
- Took, recorded, and disseminated weather observations; obtained and disseminated weather warnings
- Operated and performed on meteorological equipment.
Education
Bachelor of Science - Geosciences (Physical Geography)
Middle Tennessee State University
Murfreesboro, TN05.2019
Bachelor of Science - Animal Science
Middle Tennessee State University
Murfreesboro, TN05.2017
Associate's Degree - Liberal Arts with Emphasis of Meteorology
Thomas Edison State
Trenton, NJ01.2013
Skills
- Training
- Work Complaint Handling
- Supervision
- Verbal Communication
- Military knowledge
- Manufacturing Processes
- Hardware Installation
- Customer Service
- Managing Accounts
Timeline
Technician
Yates Nissan
03.2023 - Current
Technician
ATECH
02.2020 - 09.2022
Operator 1
Inframark
10.2019 - 12.2019
Maintenance GS-5
National Park Service
05.2019 - 10.2019
Veteran Student Advisor
MTSU Veterans Affairs
01.2015 - 05.2019
Warehouse
Walmart Distribution Center
10.2014 - 01.2015
Technician
A&E Technologies
03.2014 - 08.2014
Technician
Rapiscan Systems
09.2012 - 02.2014
7412 Aerographers Mate
United States Navy
07.2000 - 09.2012
Bachelor of Science - Geosciences (Physical Geography)
Middle Tennessee State University
Bachelor of Science - Animal Science
Middle Tennessee State University
Associate's Degree - Liberal Arts with Emphasis of Meteorology
Thomas Edison State
Similar Profiles
Matt VuletichMatt Vuletich
Maintenance Supervisor at Yates Services NissanMaintenance Supervisor at Yates Services Nissan
Belinda DixonBelinda Dixon
Payroll Supervisor at Yates Services, LLC/Nissan North AmericaPayroll Supervisor at Yates Services, LLC/Nissan North America
Khaled(cole) AnanzehKhaled(cole) Ananzeh
Car Detailer/Shop Cleaner at Zach Yates, @Yates Body ShopCar Detailer/Shop Cleaner at Zach Yates, @Yates Body Shop