Derrick Kelley
College Park,GA
Overview
3
3
years of professional experience
Work History
Boxer/Loader
Ups
Atlanta, GA
09.2016 - 10.2016
Put customers Goods inside the back of the truck and make sure nothing is not damaged or torn and verify the address is easy to read
technician
Comcast
Atlanta, GA
08.2015 - 11.2016
Explaining Costs and Payment Options To Customers Identifying Customer Questions and Concerns about Their service Maintaining a Professional Demeanor and fixing what ever goes wrong with their service
Customer Service
Amazon
Atlanta, GA
04.2014 - 06.2015
Answer Customer phones call explain to them about the item they have purchased and if needed give them further detail about their item
Education
Associate of Arts - Film And Media
Georgia Stae
Skills
Accuracy Adaptability
Displaying a Positive Outlook
Following Directions
Friendly InteractiveStyle
Multitasking Mathematical Proficiency
Tasks Problem Solving Stress
Communication
Working Quickly
Computer Skills Can Lift/Carry More than 70lb- Patience
- Attentiveness
- Clear Communication Skills
- Knowledge of the Product
- Ability to Use Positive Language
- Time Management Skills
- A Calming Presence
- Goal Oriented Focus
- Ability to Handle Surprises
- Persuasion Skills
- Willingness to Learn
Timeline
Boxer/Loader
Ups
09.2016 - 10.2016
technician
Comcast
08.2015 - 11.2016
Customer Service
Amazon
04.2014 - 06.2015
Associate of Arts - Film And Media
Georgia Stae