Derrick Kinloch
Norcross,GA
Summary
Proven leader with a track record of enhancing workforce efficiency and fostering safety awareness at the Army National Guard. Skilled in personnel management and problem-solving, successfully implemented targeted training programs and streamlined recruitment processes. Demonstrated ability to resolve conflicts and improve team communication, significantly boosting employee retention and project completion rates.
Overview
7
7
years of professional experience
Work History
Bridge Crew Member
Army National Gaurd
05.2019 - Current
- Handled emergency situations effectively by applying critical thinking skills and following established safety protocols during incidents onsite.
- Demonstrated commitment to maintaining a clean and safe work environment for all crew members by regularly participating in site cleanup efforts.
- Improved communication among crew members by implementing a streamlined reporting system for issues and progress updates.
- Contributed to timely project completion by efficiently
- assembling and dismantling temporary structures.
- Managed payroll processing accurately and timely, ensuring employees received proper compensation for their work.
- Partnered with department managers to develop targeted training programs tailored toward specific skill development needs of their teams.
- Assisted in the planning and execution of work activities, resulting in increased efficiency on the job site.
- Streamlined the recruitment process for better candidate selection, resulting in a more skilled and diverse workforce.
- Handled sensitive employee relations matters discreetly and professionally, maintaining trust while resolving conflicts effectively.
- Improved employee retention by implementing effective performance management strategies, fostering a positive work environment.
- Played a key role in the successful completion of HR audits, demonstrating comprehensive knowledge and adherence to established policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
Package Handler
Speede Delivery
10.2017 - 08.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Service Advisor
Liberty Superstores
10.2017 - 08.2019
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Education
Master Of Business Administration - Business Management
National American University - Rapid City
Rapid City, SD05.2025
Bachelor Of Applied Studies - Criminal Justice
National American University - Rapid City
Rapid City, SD05.2023
High School Di0loma -
Rapid City High School
Rapid City, SD06.2008
Skills
- Personnel Management
- Employee Relations
- Records Maintenance
- Workforce Planning
- Leave Management
- Equal Opportunity Practices
- Training development
- Job Analysis
- Problem-Solving
- Teamwork and Collaboration
- Team motivation
- Leadership Qualities
- Safety awareness
Accomplishments
- Supervised team of 5-6 staff members.
Languages
Vietnamese
Limited Working
Timeline
Bridge Crew Member
Army National Gaurd
05.2019 - Current
Package Handler
Speede Delivery
10.2017 - 08.2022
Service Advisor
Liberty Superstores
10.2017 - 08.2019
Master Of Business Administration - Business Management
National American University - Rapid City
Bachelor Of Applied Studies - Criminal Justice
National American University - Rapid City
High School Di0loma -
Rapid City High School
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