Derrick Kipp
ROCKY MOUNT,NC
Summary
Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.
Overview
9
9
years of professional experience
Work History
Social Worker III
Edgecombe County Department of Social Services
Tarboro, NC
05.2026 - Current
- Interviewed clients to assess issues and implement services to address needs.
- Collaborated with community resources to facilitate support services for clients
- Educated and connected families to essential services such as housing assistance and financial aid
- Analyzed evaluation effectiveness through feedback leading to improved client satisfaction.
- Updated client documentation for accurate and compliant records.
City Carrier
United States Postal Service (USPS)
Tarboro, NC
01.2025 - 05.2026
- Managed time and resources to ensure timely and accurate mail and package delivery.
- Provided excellent customer service by assisting with postal inquiries and delivery issues.
- Adapted to route changes and challenging conditions through effective problem-solving and teamwork.
- Learned and executed all city delivery routes in under eight months, earning recognition for reliability and versatility.
Field Service Representative
K&G Enterprises
Rocky Mount, NC
09.2019 - 12.2024
- Provided high-quality customer service and merchandising support for retail clients including Family Dollar and Dollar General.
- Exceeded expectations in stocking, product presentation, and project completion across multiple locations.
- Built lasting client relationships that led to repeated business and referrals.
Program Supervisor
Boys & Girls Club
Rocky Mount, NC
05.2017 - 08.2019
- Supervised youth programs, ensuring safety, engagement, and academic success.
- Designed and led structured lessons and recreational activities.
- Mentored students to foster teamwork and positive behavior.
- Earned “Most Improved” award for leadership and initiative.
Education
Bachelor of Arts - Psychology
University of North Carolina at Greensboro
Greensboro, NC12-2020
Skills
- Time Management & Reliability – consistently meets deadlines and manages multiple priorities
- Problem Solving & Decision Making – identifies solutions and makes informed choices under pressure
- Communication & Adaptability – conveys ideas clearly and adjusts to diverse situations
- Resilience & Stress Management – maintains performance in high-pressure environments
- Technology Proficiency – skilled with software, mobile systems, and digital tools
- Empathy & Relationship Building – fosters positive connections with colleagues and clients
- Case management - proficient in handling several cases simultaneously
- Conflict resolution - able to disarm hostile interactions and work through differences with others
Timeline
Social Worker III
Edgecombe County Department of Social Services
05.2026 - Current
City Carrier
United States Postal Service (USPS)
01.2025 - 05.2026
Field Service Representative
K&G Enterprises
09.2019 - 12.2024
Program Supervisor
Boys & Girls Club
05.2017 - 08.2019
Bachelor of Arts - Psychology
University of North Carolina at Greensboro