Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Affiliations
Timeline
References
Generic

Derrick Lamison

Concord,CA

Summary

Organized Management Coordinator with relevant experience in operations and project management. Specialize in strategic planning, team leadership, and process improvements. Strive for efficiency and productivity in all areas of work. Previous roles resulted in streamlined processes, improved team collaboration, and enhanced organizational effectiveness.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Fleet Management Coordinator

Cruise Automation
San Francisco, CA
02.2023 - 12.2023
  • Designed and implemented operational workflows, streamlining routing and scheduling for autonomous fleets, improving efficiency by 15%.
  • Monitored compliance with operational procedures and enhanced processes to align with company policies.
  • Developed detailed reports on performance metrics, identifying areas for process improvements.

Field Support Operations Coordinator

Cruise Automation
San Francisco, CA
02.2021 - 02.2023
  • Managed a team of operators, ensuring adherence to established workflows and policies.
  • Developed and documented operational procedures, increasing productivity by 12%.
  • Collaborated with cross-functional teams to ensure alignment between operational objectives and company standards.

Education

Bachelor of Science - Cyber Security

University of Maryland Global Campus
Hyattsville, MD
05-2025

Associate of Arts - Communications

Diablo Valley College
Pleasant Hill, CA
12-2019

Skills

  • Workflow Design & Optimization: Expertise in creating clear, actionable workflows from policies and procedures
  • Operations Coordination: Proven ability to streamline processes, manage teams, and enhance operational efficiency
  • Technical Documentation: Skilled in crafting comprehensive resources such as manuals and process guides
  • Tools & Platforms: Zendesk, MadCap Flare, Adobe FrameMaker, Git, GitHub
  • Cross-Functional Collaboration: Experience working with teams across operations, development, and support
  • Analytical & Problem-Solving: Strong ability to analyze metrics and identify opportunities for improvement

Certification

  • Google Project Management Certification – Google on Coursera, 2024
  • Google Cybersecurity Certificate – Google on Coursera, 2024
  • Technical Writing Certification – Technical Writing HQ, 2024
  • CompTIA A+ Certification Training – UCertify (Completed with 93%, 2024)

Languages

English
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Affiliations

  • Operational Efficiency Initiative (Cruise Automation): Successfully optimized workflow processes, improving task completion time by 20%.
  • Documentation Revamp (Freelance): Introduced standardized documentation workflows, reducing time spent on manual revisions by 30%.
  • Tech Enthusiast Projects: Hands-on experience building PCs, managing virtual machines, and testing Linux distributions.

Timeline

Fleet Management Coordinator

Cruise Automation
02.2023 - 12.2023

Field Support Operations Coordinator

Cruise Automation
02.2021 - 02.2023

Bachelor of Science - Cyber Security

University of Maryland Global Campus

Associate of Arts - Communications

Diablo Valley College

References

References available upon request.

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Derrick Lamison