Derrick Langford

App developer

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.

• Developed lasting customer relationships and grew network over time.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Maintained routine landscaping schedules to boost lawn health.
• Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
• Applied fertilizer and other nutrients to lawns to promote healthy growth.
• Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
• Trained and supervised junior lawn care assistants to improve quality of team output.
• Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
• Removed debris and waste from outdoor areas.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Displayed very good communication and customer service skills.
• Exhibited good attendance, work habits, and willingness to learn job
• Operated equipment while observing standard safety procedures.
• Drove cars to safe locations as directed by the company