Derrick Lloyd
Riverdale,NY
Summary
Motivated individual with luxury sales experience and dedicated to exceptional customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service for the luxury client.
Overview
10
10
years of professional experience
Work History
Interior Design Consulant
Bassett Home Furnishings
10.2022 - Current
- Managed multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Built strong relationships with clients including designers and architects through clear communication and quality service, leading to referrals and repeat business.
- Developed creative design solutions for residential and commercial spaces, resulting in increased customer satisfaction.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
Chief Executive Officer
Derek Igby
10.2021 - 12.2022
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
- Selected furniture, lighting and accessories to enhance design concepts.
- Negotiated contracts with contractors to ensure projects were completed on time and within budget constraints.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Exceeded project goals on average by 20%
Sales Specialist
ABC Carpet & Home
03.2015 - 10.2021
- Exceeded 1Million in luxury sales by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Worked closely with buying team to ensure inventory levels were maintained for proper merchandise representation on the shop floor. Processed on-line orders
- Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
Design Consultant
Natuzzi Italia
02.2014 - 01.2015
- Boosted customer satisfaction by providing personalized consultations and recommendations for luxury products.
- Organized exclusive events for VIP clients, showcasing new collections and strengthening brand loyalty.
- Provided outstanding after-sales service, addressing any issues or concerns promptly to maintain client satisfaction.
- Maintained a clean, visually appealing store environment, contributing to the overall upscale shopping experience for clients.
- Identified potential high-value clients through networking events, resulting in increased revenue opportunities.
- Exceeded 800K in sales
Education
Sociology
Mississippi State University
Starkville, MSSkills
- Interior Design
- Luxury Sales
- Client Relationship Management
- Visual Merchandising
- Product Knowledge
- Communication Skills
- Sales Target Achievement
- Post-Sale Follow Up
Timeline
Interior Design Consulant
Bassett Home Furnishings
10.2022 - Current
Chief Executive Officer
Derek Igby
10.2021 - 12.2022
Sales Specialist
ABC Carpet & Home
03.2015 - 10.2021
Design Consultant
Natuzzi Italia
02.2014 - 01.2015
Sociology
Mississippi State University
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