Derrick Lynn
Atlanta,GA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
CEL Transportation
Atlanta, GA
02.2019 - Current
- Developed and initiated projects, managed costs and monitored performance.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Modified and directed project plans to meet organizational needs.
- Achieved project deadlines by coordinating with contractors to manage performance.
Projec Manager - Fraud Security
Verizon Wireless
Atlanta, GA
04.2014 - 12.2018
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Conducted training and change management processes to improve operations
- Developed standard operating procedures and document workflows for current and future process steps
- Evaluate new sources of internal and external threat data collection and new methods of threat intel analysis
- Ensure seamless day to day coordination and interoperability with Verizon IT investigations
- Accomplished multiple tasks within established timeframes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Fraud Coordinator
Verizon Wireless
Atlanta, GA
08.2012 - 04.2014
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Researched competitive solutions and maintained competitive market comparisons and evaluations
- Analyzed data to identify fraudulent transactions utilizing company fraud management system
- Investigated assigned work queues to determine risk potential based on established fraud systems and procedures
- Developed and presented fraud solutions and/or suggested additional rules based on current trends
- Maintained thorough knowledge of systems so that information can be quickly researched for fraudulent activities
Quality Assurance Analyst
Verizon Wireless
Atlanta, GA
05.2010 - 08.2012
- Maintained knowledge of regulatory requirements, to include accrediting bodies, federal, state and local requirements, as well as Verizon's policies
- Calibrated performance indicators and made decisions required to maximize performance and achieve established goals
- Monitored daily stats of 12-15 employees to ensure productivity, service level objectives and deliverables were achieved
- Conducted quality monitoring on a monthly basis to provide constructive dissent
- Managed complex tasks while using non-standard procedures for issue resolution
- Assisted in the development, implementation and review of the embedded processes and procedures
Education
MBA - Business Administration
Shorter University
Rome, GA12.2012
Bachelor of Science - Business Management
Shorter University
Rome, GA06.2009
Skills
- Cybersecurity Assessment
- Fraud analysis and prevention
- Analytical ability
- Communicating up, down and across all levels of organization
- Creating, modifying and updating intrusion detection systems
- Detail oriented
- Project Planning
- Project Management
- Project Development
- Microsoft Office Suite Expertise
- Client Rapport-Building
- Performance Improvement
- Budgeting and Forecasting
- Project Goals and Milestones
- Status Updates
- Project Deadlines
- Testing
Certification
Master Certificate in Applied Project Management
Completion of Fundamentals of CyberSecurity Program (Emory Univ)
-Certification in Progress
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager
CEL Transportation
02.2019 - Current
Projec Manager - Fraud Security
Verizon Wireless
04.2014 - 12.2018
Fraud Coordinator
Verizon Wireless
08.2012 - 04.2014
Quality Assurance Analyst
Verizon Wireless
05.2010 - 08.2012
MBA - Business Administration
Shorter University
Bachelor of Science - Business Management
Shorter University
Master Certificate in Applied Project Management
Completion of Fundamentals of CyberSecurity Program (Emory Univ)
-Certification in Progress
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