DERRICK MCCANTS
Atlanta,GA
Summary
Dedicated industry professiona with history of meeting company goals,utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations. Challenges to best enhanced organizational brand.
Overview
14
14
years of professional experience
Work History
Console Operator
Marksman Security
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points. Checked and verified photo identification prior to granting facility access.
Concierge Officer/Rover
Allied Universal
01.2021 - 09.2024
- Monitored CCTV cameras for designated areas
- Patrolled property to check for any irregularities, reporting activities and incidents
- Utilized registration to notify all clients of guest arrival
- Provided strong guest service to exceed expectations during check-in and check-out
Shift Supervisor
Allied Universal
02.2014 - 01.2021
- Trained new employees on assigned posts, supervising daily operations
- Ensured that team members adhered to protocols and appearance standards
- Responsible for providing team leadership, communicate organizational needs, provide guidance, contributing to patrolling, CCTV monitoring, ID badge processing
Retail Stock Associate
HMS Host
11.2010 - 01.2014
- Maintained supply, verified inventory by checking shelves notifying supervision on replacement needs, placed orders as appropriate
- Stocked merchandise according to visual standards, pricing, productivity and safety standards
- Maintained a clean, neat, and member ready area
Education
Some college - E-Business
WestWood College
Atlanta, GAHigh School - undefined
Macon County High School
Montezuma, GA01.1998
Skills
- Guest and client satisfaction
- Customer relations
- Courtesy
- Customer engagement
- Effective multi-tasker
- Computer proficiency
- Communication skills
- Food preparations
- Customer service
- Professional demeanor
- Strong communication skills
- Teamwork
- Organizational skills
- Employee training
- Detail oriented
- MS Office/Outlook
- Surveillance
- Security procedures knowledge
Timeline
Console Operator
Marksman Security
10.2024 - Current
Concierge Officer/Rover
Allied Universal
01.2021 - 09.2024
Shift Supervisor
Allied Universal
02.2014 - 01.2021
Retail Stock Associate
HMS Host
11.2010 - 01.2014
Some college - E-Business
WestWood College
High School - undefined
Macon County High School
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