DERRICK MCKINNIS

- Key Wins & Impact:

• Recognized by Chick-fil-A Supply: Featured on Chick-fil-A Supply’s official LinkedIn page in a spotlight titled 'What Is a Supportive Leader?', highlighting the leadership approach and impact.
• Helped launch the San Antonio DC, conducting both first and final round interviews for warehouse and transportation teams.
• Mock Route Launch Leader: Played a key role in launching the first Distribution Center Mock Routes, helping to establish foundational best practices for future route execution across the network.
• Load Securement Standardization: Collaborated with cross-functional teams to help standardize load securement processes, contributing to enhanced safety, compliance, and consistency across the entire Chick-fil-A supply network.
• IDP Completion & Mentorship: Successfully completed 7 Individual Development Plans (IDPs), with 3 more actively in progress, demonstrating a deep commitment to personal growth and leadership development.
• Project Owner SA DC: Lead and manage all Transportation Certification Training for the San Antonio DC, overseeing onboarding and ongoing training for both new hires and tenured team members.
• Process Innovation: Proposed and implemented a Central Planning team call structure, improving communication and alignment between routing, dispatch, and transportation leaders.
• Samsara Event Tracking System: Designed and launched customized Samsara event tracking forms, creating a centralized process for monitoring and coaching driver safety, and compliance events.
• Spearheaded a floor mat safety initiative to reduce slips and falls across the driver network.
• Developed initiatives to motivate employees through recognition awards, or other incentives.
• Developed and implemented strategies to improve team performance, morale, and engagement.
• Addressed any grievances raised by employees promptly, in order to maintain a healthy working environment.
• Conducted regular feedback sessions with the team to identify areas for improvement in processes or procedures.
• Organized monthly one-on-one meetings with each team member to discuss individual goals and objectives.
• Coordinated team meetings, ensuring all members were informed of tasks and deadlines.
• Assisted in recruiting efforts by conducting interviews and hiring new personnel.
• Maintained records of employee attendance, vacation requests, and leaves according to company guidelines.
• Provided guidance and support to team members on various projects.
• Offered training and support to keep team members motivated and working toward objectives.
• Developed initiatives to motivate employees through recognition awards or other incentives.
• Conducted regular feedback sessions with the team to identify areas of improvement in processes or procedures.
• Created performance reviews to measure individual employee's strengths and weaknesses.

• Completed pre- and post-trip inspections of assigned equipment and vehicles.
• Organized schedules and reviewed performance of team of 30 drivers.
• Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
• Reviewed daily manifests to coordinate efficient deliveries.
• Tracked driver behavior, timekeeping, and attendance.
• Kept track of driver hours and miles to achieve maximum productivity in the given hours.
• Tracked drivers and tractors to maximize utilization.
• Coordinated load planning for drivers to minimize dispatch delays.
• Developed and maintained communication systems for safety-critical information.
• Identified root causes and feedback outcomes by communicating with the team and monitoring service delivery.
• Conducted annual driver performance reviews, and compiled development plans to help drivers reach and maintain required standards.
• Helped drivers complete routes due to breakdowns, late loads, and any injuries that accrued during working hours.
• Notified customers and sales representatives of any delays to decrease calls to support.
• Utilized street maps to plan and determine the most efficient routes.
• Reviewed and verified invoices and purchase requests to confirm accuracy.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
• Directed and supervised a team of over 50 employees in daily operations.
• Developed and implemented operational policies and procedures to ensure the efficiency and accuracy of workflows.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Tracked progress on projects, and provided timely feedback to staff members.
• Resolved customer complaints in a timely manner, while ensuring customer satisfaction.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
• Monitored employee productivity levels on a regular basis to identify areas for improvement.
• Collaborated with other departments to coordinate workflow processes between teams.
• Resolved customer complaints and adjusted policies to meet changing needs.
• Maintained operating schedules to provide effective coverage for key areas, and achieve objectives.
• Trained new employees on company policies and procedures.
• Tracked progress on projects and provided timely feedback to staff members.

• Teach, train, and develop new members of the organization by providing the methods of sales and marketing and all aspects of the business.
• Provide the proper morning atmosphere with meetings to increase motivational strategies for sales and also are everyday work week on what we can do to further are business also anything we might need to fix or correct to provide better understanding for all of are teams .
• Physically teach employees to provide proper verbal communication towards are customers and also team members
• Conduct first and second round interviews for the company on future prospects
• Supervise teams of 25 or more in the field following the ethical professionalism that was required and oversee the technical aspects of services that we provide for the business.
• Would run existing accounts and made sure they wore taking care of to there satisfaction and what we could do to make are service better,also would seek out new accounts for are business to further grow the company and increase productivity.
• Also was in charge of 2-6 offices and over see all aspects of the business and to unsure everything was running and functioning per company standards
• Managed staff, financials and key performance indicators to facilitate business operations.
• Developed and presented new ideas and conceptualized new approaches and solutions.
• Partnered with staff to create professional development plans to support personal and business growth.

• S blue prints during the building of electrical panels for different companies’
• Drilled, Measured, and Developed projects from architectural blue prints
• Inspect quality and safety hazard control of the product for a precise service.
• Gathered data from multiple sources to evaluate problems, determine trends and diagnose issues.
• Utilized CAD software to create models and drawings of tooling or machine parts.
• Assisted supervisor with assigning jobs to production personnel to meet production schedules.
• Operated CNC, manual mills and lathes to manufacture or repair tools and parts.

• Contact customers for established appointments to meet and greet with them for installation of cable services.
• Set up service for customers by installing, connecting, testing or adjusting equipment.
• Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
• Diagnosed errors and technical problems and determined solutions to produce timely service reports.
• Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
• Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.

• Impact and meet customer’s expectation with customer service
• Load and safely place ice containers in special cold vehicles following protocol for deliveries in different industries around the city
• Provide customer service for management on businesses with a professional driven relationship
• Drive a commercial vehicle in a fast pace environment for delivery in a safely manner
• Was also in charge with existing accounts and new accounts made sure are product and fast reliable services was to up their expectations and what we could do to make are service better.
• Processed company receipts, sales invoices and payments from customers and suppliers.
• Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
• Prepared financial statements and expense documents for management teams.
• Entered employee records, time cards and miscellaneous deductions for payroll.
• Received payments from customers via cash, check and credit cards to pay company invoices.
• Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
• Negotiated contracts with suppliers for material procurement needs.
• Utilized inventory management software to track stock levels and maintain accurate records.
• Monitored staff performance, identified areas for improvement, and provided training as needed.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Established and maintained good relations with customers, vendors, and transport companies.
• Operated forklifts to fill or empty overhead spaces.
• Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.