William Tolbert
125 W Ann Drive SW Birmingham,AL
Summary
Motivated business professional bringing four years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Prestige Delivery Service
06.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Business Owner
Interstate 65 Chevron LLC
05.2019 - 05.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Phlebotomy Technician
Youth In Aging
01.2012 - 04.2019
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Property Management Assistant
Reliable Property Management
11.2006 - 02.2012
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
Education
Phlebotomists - Phlebotomy
Fortis Institute - Birmingham
02-2012
Skills
- Budget Controls
- Staffing Oversight
- Contractor
- Bookkeeping
- Valid Driver's license
- Positive attitude
- Customer service
Languages
English
Full Professional
Timeline
Delivery Driver
Prestige Delivery Service
06.2023 - Current
Business Owner
Interstate 65 Chevron LLC
05.2019 - 05.2023
Phlebotomy Technician
Youth In Aging
01.2012 - 04.2019
Property Management Assistant
Reliable Property Management
11.2006 - 02.2012
Phlebotomists - Phlebotomy
Fortis Institute - Birmingham
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