Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Derrick Murray

Derrick Murray

Denton,TX

Summary

IT professional with 27 years of experience. A career that has followed a progressive people management track with increasing responsibilities and duties. Major areas of experience include IT Infrastructure management, IT Architecture management, Cloud Governance, & Cloud Economics.

As a Mentor-Manager, employs a blend of hands-on coaching with autonomous operational empowerment, which motivates and encourages professional development and personal satisfaction. Adaptable individual willing to grow and accept exciting new challenges outside of comfort zone. Willingness to accept those challenges have helped to become a productive leader in IT Infrastructure, IT Architecture, Cloud Economics, and general IT leadership.

Talented manager with team leadership, planning, and organizational skills. Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager, IT (Cloud Governance, Architecture)

FedEx Supply Chain
11.2011 - Current
  • Manager of IT Governance of public cloud services, including cost governance
  • Manager of IT Architecture team
  • Manager of Windows Enterprise Systems team
  • Reported to IT Director, and later VP of IT directly
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple projects within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments

Significant Achievements

Eliminated over $1.7M in annual Cloud cost through deep-dive analysis of usage metrics vs. operational requirements.

• Received FedEx Five Star Award for managing and completing company migration to O365.

• Received FedEx Bravo Zulu Award from CIO Rob Carter for participating in disaster recovery effort of TNT in Birmingham, UK.

• Complete overhaul project of Active Directory configuration, greatly improving reliability and performance.

• Initiated system monitoring improvement project that reduced false positives and lowered response time to operational outages.

Sr. IT Systems Manager

United Orthopedic Group
10.2010 - 10.2011
  • Sr IT Systems Manager for nation-wide manufacturer and retailer of durable medical equipment.
  • Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
  • Planned and implemented Windows domain migration and consolidation.
  • Planned and implemented Exchange 2010 migration and consolidation.
  • Implemented conversion of all physical servers to virtualization infrastructure on VMware vSphere 4.

IT Systems Manager

Regency Energy Partners (Energy Transfer)
03.2004 - 10.2010
  • IT Systems Manager for regional natural gas services company.
  • Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits
  • Kept computer systems operating at optimal performance levels

Significant Accomplishments
• Migrated infrastructure from Server 2000 to Server 2003 and later to Server 2008
• Implemented over 100 new servers in the enterprise.
• Planned, implemented, and managed EMC SAN storage solution.
• Implemented enterprise-wide anti-virus solution using Symantec Anti-Virus Corporate Edition and later converting to Microsoft Forefront.
• Implemented conversion of 90% of servers to virtualization infrastructure on VMware vSphere 4.

Education

Master of Business Administration – Executive Strategy -

University of North Texas
Denton, TX
08.2011

Bachelor of Science – Business Computer Information Systems -

University of North Texas
Denton, TX
05.2008

Skills

  • IT Management: 25 years
  • Windows Servers: 20 years
  • Active Directory: 20 years
  • Infrastructure Management: 15 years
  • People Manager: 22 years
  • VMWare: 13 years
  • Cloud Computing (Infrastructure): 3 years
  • Cloud Computing (Governance): 3 years
  • Expense Tracking
  • Policy Implementation
  • Strategic Planning
  • Workforce Management
  • ITIL Foundation certified

Certification

  • ITIL 4, Foundation (working toward ITSM certification)
  • MCP, Windows Server
  • MCSE, Windows Server
  • MCTS, MS Exchange

Timeline

Manager, IT (Cloud Governance, Architecture)

FedEx Supply Chain
11.2011 - Current

Sr. IT Systems Manager

United Orthopedic Group
10.2010 - 10.2011

IT Systems Manager

Regency Energy Partners (Energy Transfer)
03.2004 - 10.2010

Master of Business Administration – Executive Strategy -

University of North Texas

Bachelor of Science – Business Computer Information Systems -

University of North Texas
Derrick Murray