Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Create daily Operational Plan while maintaining UPH.
Coordinate with Transportation of incoming freight and nightly outgoing B2C & B2B orders
Partner with Planning team to align proper staffing and units for daily goal.
Analyzed data from daily reports to identify trends in production performance metrics.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Warehouse Ecommerce DC Operations Manager
Bed Bath & Beyond eComm
Pendergrass, Georgia
04.2012 - 06.2023
Inventory Control / Receiving & WHSE in an 810,000 square foot facility with over 86,000 SKU's.
Duties Include: Managing daily inventory levels, resulting in bin utilization, ensuring correct space for fast moving and slow moving SKU's.
Examined levels of supplies and material to determine shortages.
Identified opportunities to reduce cost and improve productivity.
Reallocate items for faster order selection; perform various audits on the internal processes for areas of improvement and report findings to the supporting management team for feedback and corrections.
Trained and developed staff on proper receiving, processing and stocking procedures. Creating shift by shift checks for accuracy of P.I.T. drivers, which helped in recovering over 1M dollars of lost and missed place product.
Managing CPCs and CPH for the facility
Matching hours to volume for cost per carton.
Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
Monitored inventories on computer to generate accurate reports.
Warehouse Inventory Operations Manager
Tractor Supply Company
Braselton, Georgia
04.2009 - 03.2012
Internal Control & Receiving
Duties Include: Create daily system report for forecasting on the store level to maintain inventory errors in cycle counting and store feedback ; Reallocate items for faster order selection; perform various audits of internal processes and report finding to senior management for associate feedback and correction
Developed corrective action program and a audit the auditor program
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing report trends. Accounting for damages as well as overages.
Led team of inventory employees to receive and record new stock.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Monitored product import or export processes to verify compliance with regulatory or legal requirements. With this made sure all hazardous material was logged and in compliance with OSHA standards.
Inventory/Receiving Department Manager
Hagemeyer North America
Greenville, SC / Auburn, GA, SC
01.2002 - 02.2009
Supervise receiving and put-a-way associates; Schedule all incoming freight; responsible for assuring all incoming Freight was properly stocked
Traveled to various company locations to Complete Cubi-scan Dimensional Data for new ADC
Set up new and incoming inventory; Maintain and query all acceptations
PKRE, and SYNC reports for senior management’s review
Created daily inventory cycle counts and developed reports that identified lost preventions in resulting in immediate reimbursement from vendors.
Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
Trained, scheduled and supervised warehouse team of 25.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Directed investigations to verify and resolve customer or shipper complaints.
Established or monitored specific supply chain-based performance measurement systems.
Assistant Warehouse Operations Manager
Hagemeyer North America, Mc
Coatesville, Pennsylvania
01.2001 - 06.2001
Set up new DC with computer systems
Schedule transportation of incoming freight and inventory;
Setup
Trained staff on material handling processes to reduce shipping times.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Operated forklifts to fill or empty overhead spaces.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Inventory Supervisor
Hagemeyer North America, Multiple
Sites, South Carolina
07.1989 - 01.2001
Managing inventory associates; cycle counting Maintained a 98.5% inventory accuracy resulting in compliance with external auditors was properly stocked; Traveled to various company locations to complete Cubi-scan dimensional data for new ADCs to promote adequate product storage in the Charleston and Greenville, South Carolina Sites.
Pulled orders and stock with carts, pallet jacks and forklifts to safely transport materials throughout production floor.
Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
Managed and maintained adequate quantities of inventory to support manufacturing and sales demands.
Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures and goods used or issued.
Monitored and recorded daily shipment and receiving data.
Worked closely with purchasing and production to maintain levels of quality and on-hand inventory.
Helped in Macena, NY with Mac-Bar Melting Plant for inventory Safety .
Education
Pre-Electrical Engineering
Neilson Electronics Institute
Skills
MS Excel, MS Power Point, MS Word
Typing 45 WPM
ERP Software
Symbol Scanner
CSW System
PKMS System
Vista System
Shipping
Receiving
Picking
Inventory Control
Certified Fork-Lift Operator/Trainer
OSHA & Biohazard Trained
SAP
SOP Creation
Problem-Solving
Verbal and Written Communication
Cost Control
Team Leadership
Conflict Resolution
Logistics and Supply Chain Software
Warehouse Safety
Workforce Management
Recruiting and Interviewing
Inventory Management
Operations Control
Time Management
ISO/5s Training
Accomplishments
Drove 78% improvement in 3 Month timeframe and increased building on-hand profits through aggressive verification of shortage and overages of mis-picked items.