Summary
Overview
Work History
Education
Skills
Timeline

Derrick Penner

Wichita,KS

Summary

Dynamic and results-driven professional with extensive experience across retail and manufacturing sectors, notably with Krispy Kreme. Excelled in customer service and problem-solving, enhancing customer satisfaction and operational efficiency. Demonstrated reliability and proficiency in cash handling and safety protocols, contributing to a positive and productive work environment. Achieved consistent quality standards and met production targets, showcasing a commitment to excellence and teamwork.

Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Having years of experience.

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use,maintenance and working fast under pressure. With Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.

Overview

6
6
years of professional experience

Work History

Retail Worker

Krispy Kreme
12.2018 - 09.2021
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Package Handler

FedEx
10.2021 - 02.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Line Operator

AGCO
02.2022 - 07.2022
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
  • Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
  • Followed best manufacturing practices for operation of production equipment.
  • Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.
  • Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
  • Sustained consistent output levels even under high-pressure situations, contributing to overall plant productivity goals being met or exceeded regularly.
  • Prioritized workplace cleanliness, adhering to 5S principles and maintaining an organized workspace that contributed positively towards overall operation efficiency.
  • Maintained high-quality standards by performing regular quality checks on products throughout the production process.
  • Read and interpreted documents to reach maximum productivity and achieve quality objectives.

Salesperson

Encor Solar
07.2022 - 09.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Assembly Line Worker

Johnson Controls
09.2022 - 12.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Followed protocols to enhance protection and maintain safe work environment.

Assembly Line Production Worker

Smithfield
06.2023 - 11.2023
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
  • Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.

Salesperson

Renewal By Anderson
11.2023 - 03.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Retail Worker

AutoZone
04.2024 - 07.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Worker

Locke Supply
07.2024 - 10.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Southeast High School , 2641 South 127th Street East
04.2021

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Cash handling accuracy
  • Store maintenance
  • Shipment receiving
  • Order processing
  • Sales proficiency
  • Problem-solving
  • Time management
  • Workplace safety compliance
  • Multitasking
  • Product labeling
  • Product restocking
  • Friendly and helpful
  • Reliable and responsible
  • Attention to detail
  • Honest and dependable
  • Flexible hours
  • Goal driven
  • Cash handling
  • Engaging with diverse customers
  • Inventory and stocking
  • Safety and cleanliness standards
  • Ability to lift 40 pounds
  • Register opening and closing
  • Staff support
  • Product assembly
  • Assembly and production
  • Hand and power tools
  • Production lines
  • Power and hand tools
  • Repetitive work
  • Quality control
  • Hand-eye coordination
  • Product inspection
  • Safety protocols
  • Safety procedures
  • Manufacturing experience
  • Equipment operation
  • Assembly instructions
  • Machinery operations
  • Manufacturing
  • Manufacturing background
  • Pallet loading
  • Part assembly
  • Workstation organization
  • Shipping support
  • Assembly techniques
  • Dependable and responsible
  • Work area cleaning
  • Decision-making
  • Finished product packaging
  • Team communication and collaboration
  • Packing and shipping proficiency
  • Heavy machinery safety
  • Tool use and repair

Timeline

Retail Worker - Locke Supply
07.2024 - 10.2024
Retail Worker - AutoZone
04.2024 - 07.2024
Salesperson - Renewal By Anderson
11.2023 - 03.2024
Assembly Line Production Worker - Smithfield
06.2023 - 11.2023
Assembly Line Worker - Johnson Controls
09.2022 - 12.2022
Salesperson - Encor Solar
07.2022 - 09.2022
Line Operator - AGCO
02.2022 - 07.2022
Package Handler - FedEx
10.2021 - 02.2022
Retail Worker - Krispy Kreme
12.2018 - 09.2021
Southeast High School - High School Diploma,
Derrick Penner