DERRICK POOLE
General Utility Attendant
Durham,NC
Summary
Responsible proficient passionate and motivated, with a drive for excellence.
Professional with strong background in utility support, demonstrating reliability and adaptability. Skilled in equipment maintenance, safety protocols, and operational efficiency. Known for fostering teamwork and ensuring seamless workflow in dynamic environments. Focused on delivering high-quality results and supporting team objectives through effective collaboration and problem-solving.
Overview
35
35
years of professional experience
Work History
General Utility Attendant
Duke University
Durham, NC
10.2020 - Current
- Maintained cleanliness and sanitation standards across campus facilities.
- Operated and maintained various cleaning equipment and tools effectively.
- Collaborated with team members to optimize workflow efficiency.
- Optimized workspace functionality with the regular upkeep and rearrangement of tools and equipment.
- Assisted in inventory control efforts, conducting accurate tracking and documentation for smooth operation.
- Ensured timely completion of tasks by effectively prioritizing daily responsibilities.
- Enhanced team productivity by actively supporting colleagues in various utility roles as needed.
- Maintained high levels of professionalism when interacting with coworkers, supervisors, vendors, or visitors at all times.
- Delivered quality customer service while addressing visitor inquiries or directing them to relevant staff members.
- Collaborated with team members on special projects, ensuring timely completion within established guidelines.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Installed underground pipes, conduits and other components of utility systems.
- Completed daily maintenance tasks in record time to maximize productivity.
- Tested utility systems for leaks, breaks, or other irregularities.
- Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
- Trained other personnel in proper maintenance and repair of utility systems.
- Performed regular monitoring of utility systems to confirm proper functioning.
- Verified that all safety procedures were followed while working on utility systems.
- Collected and disposed of trash and debris.
- Improved operational efficiency by consistently maintaining clean and organized utility areas.
Housekeeping Specialist
Duke University
Durham, NC
08.2019 - 10.2020
- Developed and maintained schedules for routine deep cleaning of facilities, enhancing overall cleanliness.
- Led initiatives to streamline workflows, resulting in improved service delivery across campus buildings.
- Fostered positive relationships with faculty and staff to enhance communication regarding housekeeping needs.
- Contributed to a positive work environment through effective communication, teamwork, and adherence to company policies.
Painter
Quality painter's
Raleigh, NC
03.2015 - 08.2018
- Fill cracks or breaks in surfaces of plaster articles or areas with putty or epoxy compounds.
- Smooth surfaces of articles to be painted, using sanding and buffing tools and equipment.
- Apply protective coverings such as masking tape to articles or areas that could be damaged or stained by work processes. Paint college dorm rooms and college apartments.
Driver/Mover/Trainer
Two men and a truck
Durham/Raleigh/Holly springs, NC
11.2010 - 09.2015
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Read bills of lading to determine assignment details.
- Load and unload trucks, or help others with loading and unloading, operating any special loading-related equipment on vehicles and using other equipment as necessary.
- Wrap goods using pads, packing paper, and containers, and secure loads to trailer walls, using straps.
- Collaborate with other drivers as part of a driving team on some trips.
Inventory control specialists
Walmart
Durham, NC
03.2004 - 11.2007
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Housekeeping/Cleaner
William's cleaning service
Durham, NC
08.2002 - 02.2004
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Strip, seal, finish, and polish floors.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
- Assign duties to other staff and give instructions regarding work methods and routines.
- Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
Dock attendant/inventory shipping and receiving
I.B.M./West brothers
Durham, NC
01.1999 - 06.2002
- Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
- Requisition and store shipping materials and supplies to maintain inventory of stock.
Education
GED -
Olympia high school
Salisbury, NC04.1989
Skills
- Active Listening
- Time Management
- Troubleshooting
- Customer and Personal Service
- Critical Thinking
- Judgment and Decision Making
- Active Learning
- Hand tool proficiency
- Punctuality
- Heavy lifting
- Basic maintenance
- Power tool operation
- Heavy equipment operation
- Equipment operation
Timeline
General Utility Attendant
Duke University
10.2020 - Current
Housekeeping Specialist
Duke University
08.2019 - 10.2020
Painter
Quality painter's
03.2015 - 08.2018
Driver/Mover/Trainer
Two men and a truck
11.2010 - 09.2015
Inventory control specialists
Walmart
03.2004 - 11.2007
Housekeeping/Cleaner
William's cleaning service
08.2002 - 02.2004
Dock attendant/inventory shipping and receiving
I.B.M./West brothers
01.1999 - 06.2002
GED -
Olympia high school