Chalyse Rodrigues
Herriman
Summary
Compassionate RN versed in caring for diverse populations and conditions. Supports patient comfort, safety, and privacy with stringent adherence to established protocols. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Knowledgeable Hospice/Home Health case manager with solid background in case management within healthcare settings. Proven ability to coordinate patient care and navigate complex healthcare systems effectively. Demonstrated expertise in patient advocacy and communication.
Experienced with patient assessment, care coordination, and case management. Utilizes clinical knowledge to develop and implement effective care plans. Track record of enhancing patient outcomes through meticulous care planning and follow-up.
Overview
11
11
years of professional experience
Work History
Registered Nurse Case Manager
Refined Hospice & Home Health
09.2024 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse
Interim Healthcare
12.2022 - Current
- Managed direct care of patients, conducted assessments and documented care activities.
- Implemented treatment plans for acute and chronic conditions.
- Recorded changes in patient conditions and laboratory test results.
- Administered oral, IV and intramuscular medications as part of patient treatments and resolved or reduced patient symptoms with intramuscular, intravenous, and oral medicines.
- Offered knowledgeable, evidence-based health services in community-based locations.
- Modified patients' treatment plans as indicated by patients' responses and new physician orders.
- Worked with interdisciplinary team to organize and implement patient care plans.
- Maximized unit efficiency, keeping supplies, and records well-organized for expected needs.
- Prepared patients for appointments, completing intake processes and giving instructions.
- Achieved optimal patient outcomes by carefully monitoring conditions and delivering comprehensive support.
- Advised patients on at-home care and preventive lifestyle choices.
- Controlled infection risks with proper wound care and aseptic techniques.
- Maintained accurate records and charted consistently in EHR system.
Office Manager
New Horizon Medical Care
01.2020 - 04.2023
- Reconciled accounts and managed documents to facilitate office operations.
- Placed orders, monitored usage and coordinated stocking to control office supplies.
- Evaluated and reviewed office procedures to improve efficiency.
- Generated reports to inform leadership of profits, operations and other key metrics.
- Built collaborative working relationships within organization to achieve goals.
- Fielded questions from staff, customers and vendors using phone and email.
- Trained new employees on company policies, procedures, and software systems.
- Worked with staff and other managers to identify and execute process improvements.
- Fostered positive work environment by addressing employee concerns promptly.
- Oversaw daily office operations and ensured smooth workflow.
- Trained office staff in use of different equipment and software programs.
Medical Assistant
New Horizon Medical Care
04.2014 - 01.2020
- Assisted clinicians with in-office procedures.
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Compiled laboratory and x-ray reports, hospital notes and other pertinent data.
- Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.
- Facilitated communication between administrative and clinical teams for seamless coordination of patient care.
- Monitored inventory levels of supplies and medications, placing orders.
- Fostered positive work environment by addressing conflicts among employees promptly and fairly.
- Conducted regular performance evaluations of medical assistants, providing feedback for improvement.
- Trained new hires on clinic procedures, policies, and patient care protocols.
- Addressed patient concerns or complaints in timely and professional manner.
- Led team meetings to discuss updates in clinic policies or procedures, as well as any concerns or suggestions from staff members.
- Implemented workflow improvements to increase efficiency within department.
- Ensured compliance with HIPAA regulations and other healthcare laws.
- Developed training materials for medical assistants to stay current on industry best practices and standards of care.
- Collaborated with physicians and other healthcare professionals to provide high-quality care to patients.
- Assisted medical assistants with difficult cases or complex tasks when needed.
- Supervised and managed medical assistant team in daily operations.
Education
Bachelor of Science (B.S.) - BSN/RN
Eagle Gate College
Murray, UT05.2023
Master of Science (M.S.) - Family Nurse Practitioner
United States University
San Diego, CA12-2025
Skills
- IV management
- Medication Administration
- Electronic Health Records
- Wound Care
- Discharge coordination
- Geriatric Nursing
- Time Management
- Compassion and Empathy
- Care coordination
- Direct patient care
- Patient assessments
Languages
English
Timeline
Registered Nurse Case Manager
Refined Hospice & Home Health
09.2024 - Current
Registered Nurse
Interim Healthcare
12.2022 - Current
Office Manager
New Horizon Medical Care
01.2020 - 04.2023
Medical Assistant
New Horizon Medical Care
04.2014 - 01.2020
Bachelor of Science (B.S.) - BSN/RN
Eagle Gate College
Master of Science (M.S.) - Family Nurse Practitioner
United States University
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