Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Derrick Ross

Rancho Cucamonga,CA

Summary

High School graduate with customer service experience looking to enhance the company name.

Overview

9
9
years of professional experience

Work History

Volunteer

Jackson Hewitt Tax Service
01.2023 - 04.2023
  • Greeted and guided customers
  • Flied important documents
  • Answered and transferred phone calls
  • Organized documents
  • Provided information regarding services offered

Afterschool assistant

01.2018 - 09.2021
  • Maintain a clean and organized environment
  • Ensured people followed rules and regulations
  • Responsible for people safety
  • Manage students' behavior while developing and teaching behavioral strategies to support students' self-control
  • Formulate and implement rules for behavior and procedures for maintaining a well-disciplined learning environment
  • Assess students' skills to determine their needs and develop effective teaching plans particular

Caregiver

02.2014 - 12.2017
  • Administered medications according to prescribed schedules, maintaining accurate records of medications and health status
  • Provided personalized care for elderly clients, assisting with activities of daily living and ensuring their comfort
  • Improved the quality of life for clients by implementing engaging activities, resulting in a 20% increase in overall well-being

Education

High School -

Skills

  • Well-organized
  • Efficient
  • Strong training skills
  • Responsible
  • Honest
  • Friendly
  • Communication skills
  • Respectful
  • Self-motivated
  • Assertive
  • Enjoy working with people
  • Dedicated
  • Patient

Timeline

Volunteer

Jackson Hewitt Tax Service
01.2023 - 04.2023

Afterschool assistant

01.2018 - 09.2021

Caregiver

02.2014 - 12.2017

High School -

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Derrick Ross