Derrick Ross
Rancho Cucamonga,CA
Summary
High School graduate with customer service experience looking to enhance the company name.
Overview
9
9
years of professional experience
Work History
Volunteer
Jackson Hewitt Tax Service
01.2023 - 04.2023
- Greeted and guided customers
- Flied important documents
- Answered and transferred phone calls
- Organized documents
- Provided information regarding services offered
Afterschool assistant
01.2018 - 09.2021
- Maintain a clean and organized environment
- Ensured people followed rules and regulations
- Responsible for people safety
- Manage students' behavior while developing and teaching behavioral strategies to support students' self-control
- Formulate and implement rules for behavior and procedures for maintaining a well-disciplined learning environment
- Assess students' skills to determine their needs and develop effective teaching plans particular
Caregiver
02.2014 - 12.2017
- Administered medications according to prescribed schedules, maintaining accurate records of medications and health status
- Provided personalized care for elderly clients, assisting with activities of daily living and ensuring their comfort
- Improved the quality of life for clients by implementing engaging activities, resulting in a 20% increase in overall well-being
Education
High School -
Skills
- Well-organized
- Efficient
- Strong training skills
- Responsible
- Honest
- Friendly
- Communication skills
- Respectful
- Self-motivated
- Assertive
- Enjoy working with people
- Dedicated
- Patient
Timeline
Volunteer
Jackson Hewitt Tax Service
01.2023 - 04.2023
Afterschool assistant
01.2018 - 09.2021
Caregiver
02.2014 - 12.2017