Derrick Sage
IT
Greenville,VA
Summary
Versatile and innovative professional skilled at seeing "big picture" while still also focusing on details. Expertise in development and streamlining processes and systems.
Overview
23
23
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Operations
The Hershey Company
Stuarts Draft, VA
07.2004 - Current
- Developed processes to boost long-term business success and increase profit levels.
- Reviewed shift reports to understand current numbers and trends.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Appraised inventory levels every week and ordered componets to keep quantities well-stocked.
Laboratory Technician
LensCrafters
Staunton, VA
07.2002 - 07.2004
- Maintained consumables and glassware inventory by receiving and inventorying incoming shipments.
- Provided exceptional service to dozens of patients per day by employing timeliness and accuracy.
- Operated basic optic laboratory equipment such as generators, refiners, blockers, and verometers.
Pharmacy Technician
CVS Pharmacy
Staunton, VA
08.1998 - 07.2002
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Entered and processed patients' prescriptions into internal system.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Set up and modified patient profiles in propritary software to include current information such as medications and insurance details.
Education
Associate of Science - Liberal Arts And Sciences
Blue Ridge Community College
08.2002 - 05.2006
High School Diploma -
Robert E. Lee High School
Staunton, VA 08.1995 - 06.1999
Certificate of Computer Repair - Computer Repair And Video Technology
Valley Vocational Technical Center
Fishersville, VA 08.1997 - 05.1999
Skills
Risk analysis and management
Report generation
Lean manufacturing and quality systems
Advanced training in LPR and DataPass
Quality control
FDA Drug Safety Guidelines
Confidentiality and HIPAA
Pharmacy and customer records management
Certification
CompTIA A+ce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry
Timeline
CompTIA A+ce
10-2021
Google IT Support
06-2021
Operations
The Hershey Company
07.2004 - Current
Associate of Science - Liberal Arts And Sciences
Blue Ridge Community College
08.2002 - 05.2006
Laboratory Technician
LensCrafters
07.2002 - 07.2004
Pharmacy Technician
CVS Pharmacy
08.1998 - 07.2002
Certificate of Computer Repair - Computer Repair And Video Technology
Valley Vocational Technical Center
08.1997 - 05.1999
High School Diploma -
Robert E. Lee High School
08.1995 - 06.1999