Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Derrick Satterfield

New York,NY

Summary

Over 20 Years of Operations Management experience in the architecture reprographics industry. Oversee daily Operations. Problem solver with skills to meet stringent Deadlines. Personable and collaborative demeanor. Able to communicate and willingness to apply and resolve challenges.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant General Manager

ARC Solutions
Elmsford, NY
09.2018 - Current
  • Executed record filing system to improve document organization and management.
  • Answered incoming customer calls and emails. Deliver messages to staff and greeting visitors.
  • Plotter Analysis
  • Process High Volume Reprographics and Coordinate Projects.
  • Manage Print Services and Facility
  • Services over 200 Clients in Westchester County and Connecticut.
  • Document Archiving


OSS Manager

ARC (MANCINI DUFFY,STUDIOS ARCHITECTURE)
New York, NY
09.2001 - 09.2018
  • Servicing 65-100 Clients
  • Work with Administration
  • Handle and oversee all production, large format, small format color and scanning
  • Interact with all levels of personnel
  • Work as liaison with commercial facilities
  • Manage Quality control of all correspondence
  • Prepare requisitions
  • Process high volume reprographic projects
  • Facilities Management / Janitorial

Unarmed Security Guard

Spartan Security Services
New York, NY
10.1999 - 10.2001


  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Completed full building and grounds patrols.
  • Patrolled commercial property
  • Worked with K-9 Security Dogs

Production Supervisor

National Reprographics
New York, NY
01.1999 - 01.2001
  • Supervised and managed 14 employees
  • Production correspondence

Education

High School Diploma -

Forsyth High School

Skills

  • Business Conduct & Ethics
  • Team Leadership Expertise
  • Ability to work in fast paced Environment
  • Team Player
  • Stress Management/Composure
  • Communication Proficiency
  • Customer/Client focus
  • Proficiency with Microsoft Office

Certification

Training Certificates

  • Identifying Computer Viruses
  • Sexual Harassment
  • Ethics in the work place
  • Eight Hour Pre-Assignment Security Course
  • 16 Hour on the Job For Security Guard Training Certificate


Timeline

Assistant General Manager

ARC Solutions
09.2018 - Current

OSS Manager

ARC (MANCINI DUFFY,STUDIOS ARCHITECTURE)
09.2001 - 09.2018

Unarmed Security Guard

Spartan Security Services
10.1999 - 10.2001

Production Supervisor

National Reprographics
01.1999 - 01.2001

High School Diploma -

Forsyth High School

Training Certificates

  • Identifying Computer Viruses
  • Sexual Harassment
  • Ethics in the work place
  • Eight Hour Pre-Assignment Security Course
  • 16 Hour on the Job For Security Guard Training Certificate


Derrick Satterfield