Derrick Strohl
Summit Hill,PA
Summary
Dedicated professional with a proven track record at Kistler Transportation Inc., adept in behavior management and safety awareness. Excelled in creating safe, welcoming environments and improving accessibility, demonstrating strong problem-solving and empathy skills. Achieved consistent customer satisfaction in fast-paced settings, showcasing exceptional time management and incident reporting abilities.
Overview
8
8
years of professional experience
Work History
Bus Monitor
Kistler Transportation Inc.
09.2023 - Current
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
- Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
- Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Secured special seats and restraint devices used by students.
Furniture Sales Associate
Big Lots
05.2018 - 11.2019
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
Deli Associate
Walmart
07.2016 - 09.2017
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
Diploma - General Studies
Lehighton Area High School
Lehighton, PA06.2012
Skills
- Patience and Empathy
- Reliability and punctuality
- Medical aid experience
- Cleaning skills
- Safety awareness
- Behavior Management
- Child Safety Awareness
- Conflict Resolution
- Incident Reporting
- Professional Demeanor
- Problem-solving aptitude
- Time management abilities
Timeline
Bus Monitor
Kistler Transportation Inc.
09.2023 - Current
Furniture Sales Associate
Big Lots
05.2018 - 11.2019
Deli Associate
Walmart
07.2016 - 09.2017
Diploma - General Studies
Lehighton Area High School
Similar Profiles
David KuntzDavid Kuntz
Head of Sales North America at Kistler Instruments Corp.Head of Sales North America at Kistler Instruments Corp.
Tammy PullenTammy Pullen
Caregiver at Gregory KistlerCaregiver at Gregory Kistler
Jayla GoffJayla Goff
Behavioral Lead Therapist at Gregory Kistler Treatment CenterBehavioral Lead Therapist at Gregory Kistler Treatment Center