Summary
Overview
Work History
Education
Skills
Timeline
Generic

DERRICK WALLACE JR

Gainesville,FL

Summary

Now that I work in the medical field. Looking to secure position with room for advancement.

Overview

15
15
years of professional experience

Work History

Food Service Worker / Full Time 40 Hrs/week

V.C.S.
Gainesville, FL
01.2019 - Current
  • I know how to work a meat slicer.
  • I can prepare meals according to different diet specifications.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Greeted customers entering store and promoted sales or special programs.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Properly handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Oversaw grill, stove and oven and cleaned all equipment after every work day.
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Sanitized surfaces, equipment and components using chemicals like 3M products and industrial grade sanitizers.
  • Managed inventory storage in clean and organized fashion.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Completed physical inventory counts each month.

Satellite Equipment Technician

AT&T
Ocala, Florida
05.2018 - 11.2018
  • Satellite television installation
  • Lots of customer service
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Scheduled consultations for all potential customers.
  • Called currently cooperating and new vendors to coordinate schedules and set appointments.
  • Answered phone calls and questions from potential customers.
  • Explained advantages, features and disadvantages of various policies and plans to promote sales and customer satisfaction.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Scheduled deliveries of specific installation materials by specified time to begin production on time.

Automotive Technician

Brown's Performance , LLC.
Gainesville, Florida
09.2017 - 04.2018

I have used and operated :

  • Air/ Electric impact
  • Car lift/ floor jack
  • Slide hammer
  • Torch wrench
  • Smoke leak detector
  • Cooling system tester
  • Hydraulic press
  • I pulled motors and transmissions
  • Changed all fluids: oil, differential, transmission
  • I have buffed headlights
  • Pulled 4-6 engines a day

Motor Vehicle Operator

Tacachale/ APD
Gainesville, FL
04.2007 - 07.2017

Primary duties:

  • Drive 36 ft. Utility van to deliver food and recover rolling food rack
  • Worked in a medical setting serving patients with special needs.
  • Scheduled appts. for trip tickets
  • Coordinated trips and scheduled appts.
  • Worked with clinics and residential teams to coordinate appts. and pick-ups for patients

Secondary duties:

  • Sweep and mop floors
  • Help prepare food:
  • Cut, peel , wrap, Put food in pans.
  • Replace in and retrieve food from freezers
  • Prepare foods on tray line
  • Wash dishes in the pot room:
  • Operate pots washer
  • Record data from pot washer
  • Operate 5 man conveyor dish machine single handedly
  • Meal tickets: cut, correct/highlight, print to assist lead dietitian.
  • Record data from dish machine
  • I filled in as Storekeeper II for approximately 3 yrs.
  • Received order from truck
  • Pulled orders for the day and for the week
  • Record and enter data for inventory
  • Successfully operated forklifts (Toyota 8fgu25 and Daewoo G-18S)
  • Also worked in the freezers in the warehouse as well as the storeroom
  • Maintained food warehouse
  • Swept , mopped, and organized warehouse
  • Safely and securely loaded items to prevent damage during transport.
  • Verified contents of inventory loads against shipping papers.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Performed inventory control, such as counting and stocking merchandise.
  • Verified timely completion of all tally sheets, slot changes, shuttle transfers and warehouse paperwork.
  • Checked packages and merchandise for damage and notified vendors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Moved and lifted heavy loads of merchandise using pallet jacks, forklifts, and shipping carts.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Removed orders from storage, wrapped and staged for shipments.

Housekeeper

4-M's cleaning Service
Gainesville, Florida
11.2006 - 04.2007

Detailed patient rooms as needed.

Education

High School Diploma - undefined

Interlachen High school
2006

Skills

  • Resolution and Conflict Management
  • Scheduling/ Dispatching
  • Microsoft Office
  • Mechanically Inclined
  • Customer service experience over the phone and in-person
  • Understands chain of command
  • ServSafe
  • Safe food handling
  • Good listening skills
  • Key holder experience
  • Multi-line phone talent
  • Complaint resolution
  • Easy to train
  • Can operate machines and machinery
  • Patient Relations
  • Patient care
  • Good telephone etiquette
  • Computrition software knowledgeable

Timeline

Food Service Worker / Full Time 40 Hrs/week

V.C.S.
01.2019 - Current

Satellite Equipment Technician

AT&T
05.2018 - 11.2018

Automotive Technician

Brown's Performance , LLC.
09.2017 - 04.2018

Motor Vehicle Operator

Tacachale/ APD
04.2007 - 07.2017

Housekeeper

4-M's cleaning Service
11.2006 - 04.2007

High School Diploma - undefined

Interlachen High school
DERRICK WALLACE JR