Derrick White
Woodstock,United States
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banker
Ameris Bank
Marietta, GA
08.2021 - Current
- Utilized Salesforce CRM tool to generate leads.
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
- Worked directly with clients investing minimum of $100,000.
- Developed tailored solutions to meet individual banking needs.
- Closed 8 transactions per year worth in excess of $800,000.
- Opened, closed and updated accounts for customers.
- Provided advice on different bank products and financial options.
- Consulted on business packages and made personalized recommendations.
- Set risk management policies to mitigate bank losses.
- Managed portfolio of accounts and monitored for issues in need of attention.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Mobile Expert
T-Mobile
Woodstock, GA
05.2020 - 06.2021
- Performed in-store product demonstrations at assigned events.
- Monitored wireless sales space to establish familiarity with various carriers.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Accepted and processed payments and purchases for new equipment using POS system.
- Tracked and recorded department inventory of products.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Replenished, faced and organized merchandise on shelving.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Sprint
Woodstock, GA
08.2017 - 05.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Completed orders and organized product deliveries to meet customer timetables.
- Processed product returns and assisted customers with other selections.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
CSR III
MSN Healthcare Solutions
Columbus, GA
08.2016 - 07.2018
- Answered constant flow of customer calls with minimal wait times.
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained confidentiality of patient finances, records and health statuses.
Education
Columbus High School
Columbus, GA05.2010
Finance
Valdosta State University
Valdosta, GAFinance
Columbus State University
Columbus, GASkills
- Customer Service-Oriented
- Verbal and Written Communication
- Problem Solving
- Data Entry
- Regulatory Compliance
- Cash Handling
- Recordkeeping and Documentation
Certification
ABA Bank Teller Certification
ABA Banker Certification
Timeline
Banker
Ameris Bank
08.2021 - Current
Mobile Expert
T-Mobile
05.2020 - 06.2021
Sales Associate
Sprint
08.2017 - 05.2020
CSR III
MSN Healthcare Solutions
08.2016 - 07.2018
Columbus High School
Finance
Valdosta State University
Finance
Columbus State University
Similar Profiles
Anmol RandhawaAnmol Randhawa
Accountant at AMERIS BANKAccountant at AMERIS BANK
Mike SkinnerMike Skinner
VP Mortgage Service at Ameris BankVP Mortgage Service at Ameris Bank
Shani VasquezShani Vasquez
Customer Service Representative at Ameris BankCustomer Service Representative at Ameris Bank
Renato AlarconRenato Alarcon
Treasury Services Customer Care Rep at Ameris BankTreasury Services Customer Care Rep at Ameris Bank
Erica DardenErica Darden
Dinning Supervisor at Kennesaw University KennesawDinning Supervisor at Kennesaw University Kennesaw