Summary
Overview
Work History
Education
Skills
License
References
Timeline
Generic

Derrick Wilkin

Clive,IA

Summary

Compassionate individual seeking a position with your company

Registered Nurse in a hospital setting Registered Nurse and LPN in a Long Term Care facility. Ventilator and Trach Knowledge 2.5 years as a Certified Nursing Assistant in a Long Term Care Facility Leadership and Management Skills Critical thinking skills

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Dollar Tree
07.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Created and maintained safe and secure work environments for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Shift Leader

Petsmart
03.2022 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Implemented procedural updates as needed based on company policy changes or industry developments.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Forklift Operator

Aerotek
09.2019 - 12.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

In aisle sales associate

Home Depot
09.2019 - 02.2020
  • Home Depot as an In aisle sales associate
  • My duties are stocking the shelves, helping customers find what they are looking for, selling flooring products, and providing great customer service.

Registered Nurse

Karen Acres Healthcare Center
06.2018 - 05.2019
  • I was working at a long-term care center as a Night Charge Nurse
  • My duties include, but not limited to, medication administration, dressing changes, assessments, and making sure that those under me are taking care of the residents
  • I also coordinate cares with our providers and provide the safest environment that I can for the residents.

Registered Nurse

Mercy Medical Center
01.2016 - 05.2018
  • I worked in the Behavioral Health Department at Mercy
  • I worked approximately 10 months on the child/adolescent unit before transferring to the adult 6 bed secure unit
  • I pass medications via oral, intramuscular, and subcutaneous routes
  • I also run groups and provide a therapeutic environment for the acutely ill patients
  • I have been trained to deal with aggressive and violent patients safely
  • I work closely with the doctors and fellow nursing staff to form care and safety plans that are individualized for each patient.

Registered Nurse

Unity Point Des Moines
07.2014 - 10.2015
  • I worked at Methodist Hospital as a charge nurse on a med/surg floor
  • I pass medications via oral, intravenous, intramuscular, and/or subcutaneous routes
  • I perform dressing changes as well
  • I track patient vitals, inputs and outputs, and assess their subjective complaints in order to track their progress towards healing and report any adverse signs to the doctors in charge of their care.

Education

Associate Degree In Nursing - Nursing

Iowa Central Community College
Fort Dodge, IA
01.2013

Skills

  • Leadership and communication with patients, families, and co-workers, EPIC trained, , Oral, topical, parental, and intravenous medication administration, Paper and Computer charting, IV starts, urinary catheter insertion and discontinuation, skin assessments, decision making skills, Trach and ventilator cares/settings, close physician contact, vast knowledge of post-op cares
  • Loading and unloading
  • Shipping and receiving
  • Warehouse Operations
  • Warehouse Safety
  • Safety awareness
  • Teamwork and Collaboration
  • Punctual and Reliable
  • Palletizing
  • Materials Handling
  • Material packaging
  • Lift Equipment Operation
  • Materials Movement
  • Product Inspection
  • Inventory staging
  • Inventory Counts
  • Shipment Processing
  • Dock Operations
  • Equipment Inspections
  • Pallet Construction
  • Efficient data entry
  • Optimizing efficiency
  • RFID Tracking
  • RFID Readers
  • Storage and Stacking
  • High-Lift Trucks
  • Battery Recharging

License

IA 133925, 10/15/2021, P56537

References

References upon request

Timeline

Assistant Store Manager

Dollar Tree
07.2024 - Current

Shift Leader

Petsmart
03.2022 - 04.2024

Forklift Operator

Aerotek
09.2019 - 12.2020

In aisle sales associate

Home Depot
09.2019 - 02.2020

Registered Nurse

Karen Acres Healthcare Center
06.2018 - 05.2019

Registered Nurse

Mercy Medical Center
01.2016 - 05.2018

Registered Nurse

Unity Point Des Moines
07.2014 - 10.2015

Associate Degree In Nursing - Nursing

Iowa Central Community College

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Derrick Wilkin