Derrick Williams
Milwaukee
Summary
Proven track record of enhancing operational efficiency, evidenced by my tenure at Milwaukee County Highway Department. Skilled in equipment maintenance and adept at fostering positive client relationships through exceptional communication. Demonstrated ability to exceed performance targets by leveraging time management and attention to detail, ensuring safety compliance and reliability in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Highway Maintenance Worker
Milwaukee County Highway Department
Milwaukee
12.2018 - 02.2025
- Repaired roadway signs, fences and other structures.
- Communicated with other workers regarding traffic flow patterns during construction activities.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Completed routine maintenance and repair.
Delivery Driver/Installer
Ricoh USA
New Berlin
06.2017 - 11.2018
- Loaded and unloaded vehicles at distribution center and delivery address.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Kept accurate logs of all deliveries and trips.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Dean of Students/Security/Athletic Director
Business and Economics Academy of Milwaukee
Milwaukee
09.2009 - 06.2017
- Provided guidance on student discipline matters including investigations and hearings.
- Collaborated with teachers to understand and improve classroom conditions.
- Maintained records of disciplinary actions taken against individual students.
- Maintained organized records to document student behaviors, interventions, and outcomes.
Education
High School Diploma -
Custer High School
Milwaukee, WI06-1991
Skills
- Attention to detail
- Equipment maintenance
- Self-motivated
- Safety compliance
- Dependable and responsible
- Communication skills
- Time management
Timeline
Highway Maintenance Worker
Milwaukee County Highway Department
12.2018 - 02.2025
Delivery Driver/Installer
Ricoh USA
06.2017 - 11.2018
Dean of Students/Security/Athletic Director
Business and Economics Academy of Milwaukee
09.2009 - 06.2017
High School Diploma -
Custer High School
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