Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Autonomous Vehicles & Fleet Logistics
COGNIZANT
Philadelphia, Pa
11.2025 - Current
Directed and supported field staff and vehicle operators to maintain high standards of safety, customer service, and operational performance.
Utilize advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Proposed innovative ideas and solutions that improved team performance and outcomes.
Leveraged software and tools to streamline processes and enhance overall performance.
Prioritized and organized tasks to efficiently accomplish service goals.
Supported dispatch team by coordinating schedules and managing communications. and operations leadership, manage routine depot/location activities, and help facilitate staff training, coaching, and performance management.
Completed day-to-day duties accurately and efficiently.
Pharmacy Fulfillment Manager
MedWiz Solutions LLC
Cherry Hill, NJ
10.2022 - 07.2025
Managed pharmacy operations, ensuring timely prescription processing and maintaining inventory accuracy to support patient care.
Collaborated with healthcare teams to resolve issues and improve order accuracy, enhancing overall service delivery.
Implement KPIs and safety measures to boost efficiency and quality.
Led staff training and development initiatives to cultivate a skilled team and improve operational effectiveness.
Led team training sessions focused on developing skills and knowledge within the staff.
Maintain vendor relationships and supply chain logistics for compliance.
Hertz Manager Trainee
Hertz Corporation
Philadelphia, PA
07.2021 - 07.2022
Managed fleet operations to ensure vehicle readiness and elevate customer satisfaction.
Enhanced team coordination to optimize inventory management processes.
Streamlined processes using technology for improved customer service.
Achieved sales targets through effective business strategies.
Enhanced team coordination for efficient inventory management.
Streamlined daily fleet operations to improve vehicle readiness and minimize customer wait times for rentals.
Pharmacy Technician & Driver
North Philly Pharmacy
Philadelphia, PA
03.2014 - 04.2021
Maintained precise medication inventory, ensuring timely availability and reordering.
Maintain precise medication inventory, ensuring availability and timely reordering.
Submitted insurance claims accurately, facilitating efficient billing and reimbursement.
Deliver medications promptly, ensuring excellent customer service and satisfaction.
Support community health via specialized programs, impacting local health initiatives.
Service Technician/Installer
MedScope America Inc.
Paoli, PA
06.2016 - 01.2019
Installed emergency devices to ensure functionality and compliance with safety standards.
Coordinated installation appointments, optimizing customer satisfaction and service efficiency.
Coordinated installation appointments to enhance customer satisfaction and streamline service delivery.
Maintained accurate service records to support effective tracking and reporting.