Derrick Yerkes
American Fork,UT
Summary
Proven professional with a strong work ethic and exceptional communication skills, demonstrated through a history of enhancing customer satisfaction and fostering repeat business at SodaMix. Skilled in efficient time management and adaptable to changing conditions, consistently delivering quality service. Excelled in roles requiring meticulous attention to detail and teamwork, notably at Flow Home Care Pros.
Overview
2
2
years of professional experience
Work History
Window Cleaner
Flow Home Care Pros
11.2023 - 01.2025
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
- Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
- Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
- Improved client satisfaction by consistently delivering streak-free window cleaning services.
Personal Assistant
Flow Home Care Pros
11.2023 - 01.2025
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Soda Mixologist
SodaMix
05.2023 - 10.2023
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Soda Caterer
Thirst Drinks
09.2022 - 01.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
Education
Penn Foster And Timpview High School
Provo Utah01.2024
Skills
- Water-fed pole system
- Adaptable to weather conditions
- Strong work ethic
- Vehicle maintenance
- Reliability and punctuality
- Invoicing
- Window washing
- Efficient time management
- Adaptable and flexible
- Communication and interpersonal skills
- Productivity and time management
- Quality control
- Conscientious and Detail-oriented
- Willingness to learn
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Window Cleaner
Flow Home Care Pros
11.2023 - 01.2025
Personal Assistant
Flow Home Care Pros
11.2023 - 01.2025
Soda Mixologist
SodaMix
05.2023 - 10.2023
Soda Caterer
Thirst Drinks
09.2022 - 01.2023
Penn Foster And Timpview High School
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