Accomplished Manager with a proven track record at Pacific View Real Estate, enhancing customer satisfaction and team productivity through expert leadership and problem-solving skills. Excelled in operations management, staff development, and budget control, achieving significant improvements in efficiency and profitability. Skilled in fostering high-performing teams and maintaining strong customer relationships, demonstrating exceptional verbal communication and financial management abilities.
Hi, I’m
Derrick Zeuli
Kingston,WA
Summary
Overview
17
years of professional experience
Work History
Pacific View Real Estate
Manager- Maintenance Manager
11.2016 - 11.2023
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Elumwood Apartments
Manager- Sole Property Manager
01.2007 - 01.2017
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Stillwater High School, Stillwater, MNStillwater, MN
from Keyboarding 1 And 2 & Texh Co
University Overview
916 Tech CollegeSt Paul, MN
2 Yr from Autobody Technology
01.2000
University Overview
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Project Management
- Staff Development
- Marketing
- Product Management
- Budget Control
- Financial Management
- Expense Tracking
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Team Development
- Work Planning and Prioritization
- Hiring and Training
- Managing Operations and Efficiency
- Customer Relationship Management
- Training and Development
- Task Delegation
- Staff Training
- Employee Coaching and Mentoring
- Scheduling and Coordinating
- Documentation And Reporting
- Idea Development and Brainstorming
- Onboarding and Orientation
- Budget Management
- Preventive Maintenance
Timeline
Manager- Maintenance Manager
Pacific View Real Estate
11.2016 - 11.2023
Manager- Sole Property Manager
Elumwood Apartments
01.2007 - 01.2017
Stillwater High School, Stillwater, MN
from Keyboarding 1 And 2 & Texh Co
916 Tech College
2 Yr from Autobody Technology
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