Bria Dixon
Coconut Creek,USA
Summary
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth.
Overview
10
10
years of professional experience
Work History
Corporate Associate
Best Buy
02.2017 - 04.2024
- Handles returns and exchanges
- Engages in team-building exercises with co-workers
- Assists with sales and product inquiries in multiple departments
- Served as a liaison between departments, facilitating clear communication channels to promote seamless project execution.
- Participated in client meetings as a key representative of the Corporate Associate team, fostering strong professional relationships.
- Maintained a high level of industry expertise, staying informed on market trends and regulatory changes to better serve clients and the company.
- Researched and wrote contracts, agreements and proposals.
- Managed multiple tasks simultaneously, effectively prioritizing workloads to meet deadlines and achieve objectives.
Customer Service Representative
Sage Dental
04.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Kitchen Manager/ Front Desk Supervisor
Hampton Inn
01.2014 - 06.2016
- Responsible for managing inventory
- Responsible for opening and closing breakfast
- Responsible for preparing and distributing breakfast
- Responsible for hiring and managing kitchen staff
- Responsible for check ins and check outs
- Responsible for money management
Education
High School Diploma -
Dillard High School
Fort Lauderdale, FL06-2013
Skills
- Cross-functional teamwork
- Corporate finance
- Excellent communication
- Business strategy
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
Timeline
Customer Service Representative
Sage Dental
04.2022 - 01.2023
Corporate Associate
Best Buy
02.2017 - 04.2024
Kitchen Manager/ Front Desk Supervisor
Hampton Inn
01.2014 - 06.2016
High School Diploma -
Dillard High School
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