Derrick A Jobson
Irvington,NJ
Overview
32
32
years of professional experience
Work History
CEO/Operations Coordinator
F.A.T.Tours
Kingston , Jamaica West Indies
08.2016 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Established policies and procedures that promoted an ethical work environment.
Senior Tour Operator Manager
F.A.T.Tours
Kingston, Jamaica West Indies
03.2000 - Current
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Implemented technological solutions designed to improve operational effectiveness.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Created strategies for increasing revenue streams by leveraging existing customer relationships.
- Evaluated performance management systems and devised improvements to strengthen controls and optimize results.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Developed and implemented strategic business plans to increase company profitability.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Conducted regular inspections of vehicles used in touring operations to ensure safety standards were met.
- Coordinated transportation services including flights, buses, taxis, rental cars. for customers' trips.
- Conducted regular inspections of vehicles used in touring operations to ensure safety standards are met.
- Supervised the day-to-day operations of the Tour Operator department.
Director of Tour Operations
Taxi /Tours
Kingston, Jamaica West Indef
07.1998 - 06.2000
- Assessed and evaluated tour operations to ensure compliance with company policies and procedures.
- Developed tour packages and itineraries for individual clients and groups across various locations.
- Created tour programs with focus on providing positive guest experiences.
- Developed and maintained strategic client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Provided assistance with customs, currency exchange for international trips.
- Implemented successful business strategies to increase revenue and target new markets.
- Collaborated with marketing teams on promotional campaigns for tours and travel services.
- Organized and managed tour operations staff, including hiring, training and scheduling.
Security Officer
Diplomatic Security Services
Kingston, Jamaica West Indies
09.1992 - 04.1998
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Enforced access control measures in accordance with established procedures.
- Maintained accurate logs of all security related activities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Searched individuals and baggage for weapons and other prohibited items.
- Documented security-related situations and submitted in-depth reports to superiors.
- Monitored premises and recorded activity in daily officer reports.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Maintained high levels of alertness throughout shifts.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Education
Associate of Arts - Security And Protective Services
NJ Firearms Academy
174 Dadforth Ave, Jersey City, NJ 0730506-2024
General Construction
NCTVET
Kingston JA.02-2023
Skills
- Operations Management
- Media Relations
- Contract Negotiation
- Regulatory Compliance
- Marketing and Advertising
Timeline
CEO/Operations Coordinator
F.A.T.Tours
08.2016 - Current
Senior Tour Operator Manager
F.A.T.Tours
03.2000 - Current
Director of Tour Operations
Taxi /Tours
07.1998 - 06.2000
Security Officer
Diplomatic Security Services
09.1992 - 04.1998
Associate of Arts - Security And Protective Services
NJ Firearms Academy
General Construction
NCTVET