Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Derrick B. Lockett

Douglasville,GA

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in relationship management eager to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

22
22
years of professional experience

Work History

Territory Manager

Swisher International Inc.
07.2024 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Effective influencing sales, negotiation, and marketing skills.

Sales Team Leader

Hackney Sales Company
11.2022 - 06.2024
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
  • Establish, develop, and maintain positive business and customer relationships.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Reach out to customer leads through cold calling.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sale targets and outcomes within scheduled timeframe.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential new products and services.

Retails Sales Representative

General Mills Inc.
03.2013 - 07.2021
  • Responsible for 52 mass grocery accounts and successful in SCOG sales goals in Walmart.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Created successful strategies to develop and expand customer sales.

MARS Walmart Distribution DRT Team

A.S.M.
11.2011 - 04.2012
  • Used relationship building skills to quickly establish rapport with store managers and key decision makers.
  • Executed sales and merchandising plans in existing mass grocery accounts Used consultative selling skills to negotiate place of primary, secondary and end cap displays throughout the year and during critical seasons such as Easter.
  • Reported daily sales activities through the use of a handheld computer, synchronizing upon completion of each day.

Territory Manager

Kellogg's Snacks
10.2003 - 08.2010
  • Maintained all sales records and complied with expense budgets.
  • Responsible for 24 grocery accounts.
  • Devised territory sales plans to exceed revenue and market penetration goals.
  • Created sales opportunities through cold-calling and other promotional activities.
  • Developed solid connections with customers to promote products.
  • Consulted with customers to gain feedback and improve deliveries.
  • Developed sales plans designed to achieve revenue targets and business objectives.

Education

Associate of Applied Science -

Gupton Jones College
06.2016

High School Diploma -

Terrell High School
06.1990

Skills

  • Relationship Selling
  • Product and Service Knowledge
  • Product Management and Pricing
  • Territory Sales
  • Inside and Outside Sales
  • Personnel Training
  • Post-Sales Support
  • Strategy Development
  • Product Merchandising and Distribution
  • Lead Generation
  • Prospecting Skills
  • Customer Retention Abilities
  • Merchandising Proficiency
  • Reliable & Trustworthy
  • Food Safety and Sanitation
  • Sales Metrics Analysis
  • Retail Operations
  • Written and Verbal Communication
  • Revenue Growth
  • Customer Service
  • Brand Promotion

Accomplishments

  • SAFETY AWARD 4 YEARS IN A ROW
  • SALESMAN OF THE YEAR 2009

Timeline

Territory Manager

Swisher International Inc.
07.2024 - Current

Sales Team Leader

Hackney Sales Company
11.2022 - 06.2024

Retails Sales Representative

General Mills Inc.
03.2013 - 07.2021

MARS Walmart Distribution DRT Team

A.S.M.
11.2011 - 04.2012

Territory Manager

Kellogg's Snacks
10.2003 - 08.2010

High School Diploma -

Terrell High School

Associate of Applied Science -

Gupton Jones College