Open To Work
Derrick Montalto
Deepwater
Summary
Dynamic professional with extensive experience in customer service and security, notably at Jiffy Lube. Proven ability to lead teams and enhance operational efficiency. Skilled in cash handling and vehicle maintenance, consistently achieving high customer satisfaction through effective problem resolution and attention to detail. Committed to safety compliance and team leadership.
Overview
36
36
years of professional experience
Work History
crew chief CSA 3rd in charge
Jiffy Lube
Woodbury
07.2021 - Current
- Led daily service team operations as Crew Chief, ensuring on-time vehicle delivery and consistent customer care.
- Resolved customer service complaints by coordinating inspections and arranging free rechecks, enhancing repeat customer satisfaction.
- Performed oil changes and fluid top-offs to OEM specifications, ensuring vehicle reliability through prevention of leaks.
- Managed POS cash and card transactions, reconciling register discrepancies at shift close to ensure accurate cash control.
Crash Truck Driver
Advanced Traffic Control
Franklinville
09.2019 - 06.2022
- Operated crash truck on highway incidents, secured scene with cones and barriers to protect responders.
- Established secure work zone using traffic cones to safeguard personnel during road operations
- Managed traffic flow with standard flagging procedures to mitigate risk of secondary collisions at incident scenes.
- Coordinated vehicular movement with flagging techniques to enhance safety for responders and motorists
- Maintained and documented changes to fleet equipment
Receiving Clerk
UPS
Pedricktown
05.2019 - 07.2019
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Received shipments, inspected packages for damage and accuracy, ensuring compliance with quality standards.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Checked in trucks, recorded pallet counts and SKUs in inventory system, reconciled discrepancies with warehouse logs to ensure accurate inventory management.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Verified lot numbers and expiration dates on perishable items before storage to protect inventory integrity.
- Maintained cleanliness and safety standards in the receiving area daily.
Driver Helper
Capstone Logistics, LLC
Carneys Point
03.2019 - 05.2019
- Unload trucks at wawa stores
- Capstone Logistics, LLC - Carneys Point, NJ
- Assisted drivers with loading and unloading freight efficiently.
- Unload trucks at Wawa storesAssisted route driver with timed deliveries to 25 retail stops per shift, maintaining scheduled windows.
- Handled hand-cart and dolly moves of heavy cases, minimizing manual lifts and preventing product damage.
- Lifted boxes and products with correct safety gear and techniques.
- Verified quantities of items delivered to each customer location prior to departure, ensuring accuracy in deliveries.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
Security Officer (Full-time)
USA Securities Inc
Pedricktown
09.2015 - 03.2019
- USA Securities Inc - Pedricktown, NJ
- Conducted entry screening with handheld metal detector and ID checks, preventing unauthorized site access.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Check trucks in and out sign employees in and outConducted access-control checks at entry points, denied unauthorized entry and notified supervisors.
- Responded promptly to alarms and investigated suspicious activities effectively.
- Collaborated with law enforcement during incidents, ensuring swift response and effective resolution.
- Coordinated with management to develop and implement enhanced security measures and policies.
- Investigated reported incidents of theft and vandalism, documenting findings to support security improvements.
Shipping/Receiving Technician
Modern Industries, Inc
West Berlin
05.2011 - 08.2011
- Distributed parts, managed inventory, and restocked supplies to ensure operational readiness.
- Took on responsibilities of injured coworker to ensure smooth workflow and minimize disruptions.
- Modern Industries, Inc. - West Berlin, NJ
- Hand out parts order parts inventory and restock Loaded and secured outgoing pallets with stretch wrap and straps, preventing shipment damage during transit.
- Verified incoming shipments against packing lists using handheld scanner and flagged seven discrepancies.
- Operated sit-down forklift to move heavy crates to staging area, reducing manual lifting injuries.
- Secured outbound pallets using stretch wrap and straps, reducing shipment shifts during transit.
- Conducted cycle counts for high-turn SKUs and updated bin locations to improve picking accuracy.
- Handled returns and processed damaged parts documentation to streamline inventory management.
HopperHopper
Dunbar Armored, Inc
Cinnaminson
11.2006 - 12.2010
- Collected cash from multiple locations, ensuring secure and timely transportation.
- Dunbar Armored, Inc. Cinnaminson, NJ
- Ensured secure transportation of valuables to designated locations.
- Pick up moneyCoordinated with armored drivers to stage loaded hoppers for timely vehicle loading and route departures.
- Conducted thorough vehicle inspections prior to each shift to ensure operational safety.
- Adhered to all safety protocols and regulations during transport.
- Communicated regularly with dispatch personnel regarding current location, route changes, delays.
- Utilized GPS navigation system to plan efficient routes for each delivery destination.
- Verified clearance credentials before entering restricted areas or facilities.
- Provided customer service support by answering questions related to shipments and delivery status.
- Observed surroundings for potential threats or hazards throughout shift.
- Maintained high degree of situational awareness to minimize risk of hazardous encounters.
Automotive Parts Counter Associate
Autozone
Woodbury
10.2005 - 11.2006
- Assisted customers in identifying and sourcing auto parts, enhancing their purchasing experience.
- Autozone - Woodbury, NJ
- Skills: auto parts specialist Processed customer orders at parts counter using catalog lookup and OEM part numbers for accurate fills.
- Guided customers on fitment and compatibility, reducing return rates and ensuring correct installations.
- Prepared special-order parts and coordinated with suppliers to shorten customer wait times for backorders.
- Handled cash and card transactions at register, balanced drawer nightly and reported discrepancies to manager.
- Trained new counter staff on parts lookup software and store policies, accelerating their integration into customer service roles.
Delivery Driver/Customer Service
Advance Auto Parts, Inc
Gibbstown
05.2004 - 10.2005
- Delivered and collected parts from various locations to ensure timely availability.
- Advance Auto Parts, Inc. - Gibbstown, NJ
- Planned efficient delivery routes using maps and local knowledge, shortening customer wait times.
- Drop off and pick up partsChecked invoices and matched parts to work orders, correcting order errors before customer delivery.
- Conducted pre-trip vehicle inspections and logged maintenance needs to maintain safe delivery operations.
- Processed cash and credit payments at curbside pickup, balancing register and reconciling receipts to maintain financial accuracy.
- Assisted customers at counter with part identification and fitment, increasing same-day repairs.
- Recorded returned parts in inventory system and restocked shelves, ensuring up-to-date parts availability for customers.
Shift Supervisor
IRP Camden Iron and Metal
Camden
05.1998 - 04.2004
- IRP Camden Iron and Metal - Camden, NJ
- Responsible for upkeep of plant equipment and management of repair staff. Operated scale equipment as needed Responsible for purity reports of materials received and shipped.Managed daily shift operations for steel recycling yard, coordinating loads and yard movements.
- Supervised repair staff to optimize operational efficiency and minimize downtime.
- Maintained plant equipment and managed repair staff.
- Operated scale equipment for accurate measurements.
- Responsible for purity reports of materials received and shipped.
- Managed daily gate operations and recorded scale transactions using company scale system for accurate billing.
- Recorded incoming and outgoing tonnage on scales using company scale system for accurate billing.
- Trained new hires on forklift operation, material sorting, and yard safety procedures, enhancing overall safety and reducing handling errors.
- Trained new yard staff on safe rigging, forklift operation, and material sorting procedures.
- Prepared daily shift reports detailing shipments, rejects, and equipment issues for review by plant managers.
- Conducted safety inspections of forklifts and lifting gear, removing faulty equipment from service immediately.
Shipping/Receiving Clerk/Forklift Operator
Mai cable Tv
Belmar
06.1990 - 05.1998
- Operated propane forklift to load and unload trucks, stage palletized orders for daily shipping manifest, and maintain inventory accuracy.
- Delivered shipments by operating propane forklift and preparing cable boxes for transport, ensuring timely deliveries.
- Inspected outbound cartons against packing lists and repaired damaged packaging, reducing risk of carrier rejections.
- Inspected products for quality and reported discrepancies to management.
- Managed cable television services at Mai Cable TV in Belmar, NJ.
- Skills: shipping and receiving, forklift driver, delivery driver
Education
Certificate of Technical Studies - Auto Body
Pennco Tech
Blackwood, NJ08-2010
Certificate of Technical Studies - Automotive Engineering
Pennco Tech Blackwood Nj
Blackwood, NJ08-1991
High school diploma or GED -
Paulsboro
Paulsboro, NJ06-1990
Skills
- Crew leadership
- Customer support
- Cash handling operations
- Cash Handling
- Parts inventory control
- Security
- Safety compliance
- Traffic management
- Warehouse Associate
- Shipping
- Receiving
- Stocking
- UPS
- Box Truck
- Forklift
- Load & Unload
- Driving
- Heavy Equipment Operation
- Mechanic Experience
- Automotive Repair
- Vehicle Maintenance
- Mechanical Knowledge
- Mechanical inspection
- Equipment Repair
- Oil Change
- Parts management
- Traffic control
- Automotive service
- Vehicle inspection
- Attention to detail
- Crew management
- Parts replacement
- Crew oversight
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Delivery driver, 07/01/21, Highly Proficient
- Work style: Reliability, 08/01/20, Familiar
- Delivery driver fit, 08/01/20, Proficient
- Attention to detail: Inventory, 03/01/19, Highly Proficient
- Verbal communication, 03/01/19, Proficient
- Automotive maintenance, 07/01/21, Proficient
- Basic mechanical knowledge, 07/01/21, Proficient
- Supervisory skills: Motivating & assessing employees, 07/01/21, Proficient
- Forklift safety, 07/01/21, Expert
- Basic maintenance and repair, 07/01/21, Highly Proficient
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$35000/yr - $200000/yrTimeline
crew chief CSA 3rd in charge
Jiffy Lube
07.2021 - Current
Crash Truck Driver
Advanced Traffic Control
09.2019 - 06.2022
Receiving Clerk
UPS
05.2019 - 07.2019
Driver Helper
Capstone Logistics, LLC
03.2019 - 05.2019
Security Officer (Full-time)
USA Securities Inc
09.2015 - 03.2019
Shipping/Receiving Technician
Modern Industries, Inc
05.2011 - 08.2011
HopperHopper
Dunbar Armored, Inc
11.2006 - 12.2010
Automotive Parts Counter Associate
Autozone
10.2005 - 11.2006
Delivery Driver/Customer Service
Advance Auto Parts, Inc
05.2004 - 10.2005
Shift Supervisor
IRP Camden Iron and Metal
05.1998 - 04.2004
Shipping/Receiving Clerk/Forklift Operator
Mai cable Tv
06.1990 - 05.1998
Certificate of Technical Studies - Auto Body
Pennco Tech
Certificate of Technical Studies - Automotive Engineering
Pennco Tech Blackwood Nj
High school diploma or GED -
Paulsboro