Summary
Overview
Work History
Education
Skills
Timeline
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Derrien Lockwood

Fontana,CA

Summary

With a proven track record at Foot Locker, I excel in driving performance improvement and enhancing storage organization. Leveraging skills in Microsoft Office and sales support, I've significantly boosted inventory efficiency and customer satisfaction. My adeptness in team collaboration and problem-solving ensures operational excellence and sustainable growth. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Stock Associate

Foot Locker
11.2022 - Current
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Managed inventory storage in clean and organized fashion.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Operations Associate Manager

Foot Locker
10.2021 - 11.2022
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Scrutinized production output and identified areas for improvement.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Utilized data analysis tools to identify and resolve production issues.
  • Analyzed production data and prepared reports for senior management.
  • Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
  • Enforced health and safety protocols to promote safe working environment.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Placed completed pieces in packaging to prepare for retail sale.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Conducted research to address shipping errors and packaging mistakes.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Inventory Specialist

DriveTime Used Cars
01.2018 - 09.2018
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Managed inventory flow to meet inventory turn goals.
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.

Education

High School Diploma -

Etiwanda High School
Etiwanda, CA
05.2015

Skills

  • Performance Improvement
  • Storage Organization
  • Stock replenishment
  • Heavy Lifting
  • Visual Merchandising
  • Product displays
  • Product restocking
  • Sales floor replenishmentm
  • Microsoft Office
  • Sales Support
  • Stockroom Maintenance
  • Shipment Receiving

Timeline

Stock Associate

Foot Locker
11.2022 - Current

Operations Associate Manager

Foot Locker
10.2021 - 11.2022

Inventory Specialist

DriveTime Used Cars
01.2018 - 09.2018

High School Diploma -

Etiwanda High School
Derrien Lockwood