Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Derrika Foster

Derrika Foster

Linkedin.com/in/derrika-foster-24794833

Summary

Strategic and results-driven sales executive with 17+ years of experience leading teams, cultivating key client relationships and consistently surpassing sales goals in competitive environments. Demonstrated success in developing innovative sales strategies and achieving significant revenue growth, including a 29% increase through effective territory management, and seeking to apply strong analytical, problem-solving, and relationship management skills to contribute to a dynamic, growth-oriented tech organization.

Overview

9
9
years of professional experience

Work History

Mid-Market Territory Account Executive - New Logo

Salesforce
12.2021 - 05.2023
  • Proven Sales Driver: Consistently exceeds sales objectives within mid-market accounts, with a strong focus on growth and client retention.
    Strategic Winback Expertise: Successfully shifted 20% of winback business from competitors, directly contributing to a 15% reduction in churn.
    Value-Driven Communicator: Effectively communicates program value and resources to business owners, aligning solutions with their operational needs, and addressing pain points.
    Collaborative Partner: Builds and maintains strong cross-functional relationships with team members and over 50 partners to optimize sales strategies and outcomes.
    Territory Growth Strategist: Implements effective business marketing strategies, and creative approaches, to consistently acquire new business and expand territory reach.
    Data-Driven Performance Manager: Possesses a strong understanding of sales metrics, consistently tracking and analyzing daily, weekly, monthly, and yearly performance.

Senior Account Executive

Kabbage/Amex
07.2014 - 07.2022
  • Actively managed a diverse portfolio of clients, identifying customer pain points and aligning solutions to drive customer satisfaction and retention
  • Collaborated with customer success teams to ensure clients were maximizing value from the product suite, leading to a 20% increase in client renewals
  • Conducted regular business reviews with clients to track key performance indicators and adjust strategies to meet evolving customer needs
  • Leveraged insights from customer feedback to improve processes and deliverables, strengthening long-term partnerships and expanding account opportunities

Education

Business Degree -

Western Kentucky University

Skills

  • Customer Retention & Success
  • Cross-Functional Collaboration
  • Customer Relationship Management (CRM)
  • Problem Resolution & Client Support
  • Account Management & Growth
  • Customer Onboarding & Training
  • Strategic Upselling & Renewals
  • Value Delivery & Product Alignment
  • Client Satisfaction Optimization
  • Data-Driven Customer Insights

Awards

Kabbage/Amex, Presidents Club Winner 2019

Timeline

Mid-Market Territory Account Executive - New Logo

Salesforce
12.2021 - 05.2023

Senior Account Executive

Kabbage/Amex
07.2014 - 07.2022

Business Degree -

Western Kentucky University

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Derrika Foster