Derrion Harmon
Mesquite
Summary
Experienced in customer service and warehouse operations with over 7 years of diverse experience. Progressed from an associate to current role as a supervisor/manager, gaining valuable expertise in 3PL, e-commerce, fulfillment, and distribution operations. Proficient in Microsoft Office, particularly Excel, with strong data management skills. Proven track record in freight delivery and package handling, including driving vehicles of all sizes. Known for strong work ethic and good character. Quick learner always seeking opportunities for growth. Approaches work with transparency and honesty, consistently upholding high ethical standards. Aspires to continue career in warehouse management to make a meaningful impact in this dynamic field.
Overview
9
9
years of professional experience
Work History
Inbound Receiving Supervisor
Cart.com
03.2021 - 12.2024
- Company Overview: Cart.com is a warehouse that services multiple clients
- As the inbound supervisor I have worked with over 25 different clients with the main focus to get their product in the system in a timely manner according to the client's SLA contracts
- I oversee 3 departments (receiving, returns and inventory) roughly 30-40 employees that fall under my supervision
- I quickly climbed up the ladder, starting from a forklift operator, to inbound receiving clerk, to inbound receiving supervisor
- I've worked directly with other supervisors/managers, general managers, directors, CEOs and CFO's
- I've traveled with the company to other facilities such as Memphis FC, New Jersey FC, Longview FC, Terrell FC to help out where I was needed
- Whether it was getting new management trained in our software or looking for ways to increase productivity and revenue
- My task included: scheduling inbound shipments with various carriers via email, manage workload of employees, manage expectations of performance such as UPH, inactive time, # of breaks and error/accuracy rates, LTR reporting, kitting projects, manage inbound SLA and dock to stock time, implement and restructure processes as needed, keep everyone tasked to their designated assignments, coaching and development, keep track of all delivery information/documents, keep the flow of the receiving team while still performing different task/assignments given to me from superiors, provide daily SOS / EOS reports, the point of contact for the facility in all FL maintenance, facility maintenance such as HVAC and Plumbing
- I perform all forklift evaluations and testing for our new hires
- I am also the Safety Ambassador for our facility
- One of my highlights of this job is when I took initiative and investigated into client's shipping inconsistencies, located the problem and provided solution
- The results provided Cart.com with 25% increase in inbound capacity- resulting in a increase in revenue
- This allowed me to decrease labor hours needed and streamline the flow of the receiving dock
- It also improved client relations by showing concern for the care of their product getting in stock as soon as possible
- I have the ability to work well under pressure, very competent, organized, and a quick learner and ALWAYS on time
- I would like to say I am a people-person, so I enjoy working well with others in a professional environment
- Working well under pressure was a skill that I have excelled in while in this position
- I'm a very laid back - well composed person that provides nothing but great energy from the time I walk into the time I leave
- I have the ability to make work enjoyable for my coworkers while still performing at a high level in getting task completed in a timely manner
- Cart.com is a warehouse that services multiple clients
Crew Leader
O'Reilly Auto Parts
08.2019 - 03.2021
- I worked as a crew leader for the replenishment department
- I operated reach truck and sit down forklift operator on the overnight shift 10p-6am in the stocking department
- I was responsible for ensuring priority task were completed before the shift ended
Delivery Driver
FedEx Ground
08.2018 - 07.2019
- Working at FedEx ground is where I first started driving for a company
- I started off in a 20-foot box truck doing bulk deliveries in the Plano 75204 area
- My route later got changed to a different area of Plano where I started driving the 22-foot step van
- I delivered to all business routes, approximately 75-100 stops per day, 100-300 packages
Warehouse Worker
LP Logistics - FedEx Ground
10.2017 - 08.2018
- General package handler responsible for loading the carrier vans by hand then promoted to delivery driver
Server/Bartender
Chili's
09.2016 - 08.2018
- Company Overview: Working for chili's and the Brinker corporation is where I got some of the best training from any company
- I started off here as a server, but then I worked my way up to being a bartender within being there 3 weeks
- Chili's was a fast paced restaurant, very often busy
- I became one of the top servers in the whole entire East region of chili's
- Working for chili's and the Brinker corporation is where I got some of the best training from any company
Call Center Representative
The CMI GROUP
09.2015 - 09.2016
- At the CMI group I was a call center representative for Time Warner Cable or Spectrum
- I was in the payment service/collections department so all I was responsible for was taking payments and setting up payment arrangements
- My first 6 months I excelled in collections and was offered to work from home where the worked the remaining 6 months
- I always kept my stats high where I ranked top 10% in collections at the CMI group
Education
High school or equivalent -
Cedar Hill High School
Cedar HillSkills
- Microsoft Office
- Customer Service
- Hazmat Sign Reading
- Typing (50 WPM)
- Driving (22ft box trucks and step vans)
- Quick Learning
- Working in All Climates & Weather Conditions
- Computer Skills
- Delivery Driver
- Freight Experience
- Bartending
- Box Truck Experience
- POS
- Waiter
- Busser
- Forklift
- Barback
- Driving Experience
- Load & Unload
- Restaurant Server
- Shipping & Receiving
- Van Driver
- Facilities Maintenance
- Commercial Driving
- Warehouse Management
- Reach Truck
Personal Information
- Willing To Relocate: Yes
- Authorized To Work: US for any employe
Timeline
Inbound Receiving Supervisor
Cart.com
03.2021 - 12.2024
Crew Leader
O'Reilly Auto Parts
08.2019 - 03.2021
Delivery Driver
FedEx Ground
08.2018 - 07.2019
Warehouse Worker
LP Logistics - FedEx Ground
10.2017 - 08.2018
Server/Bartender
Chili's
09.2016 - 08.2018
Call Center Representative
The CMI GROUP
09.2015 - 09.2016
High school or equivalent -
Cedar Hill High School
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