Derrionne Lang
Los Angeles,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
EW II
DPSS
01.2021 - Current
- Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits
- Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs
- Advises participants of sanctions for non-compliance with the terms and conditions of initiating and continuing benefits
- Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKs, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs
- Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided to resolve discrepancies
- Analyzes available information and make appropriate disposition recommendations
- Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents
- Organizes, monitors and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations
- Makes home calls or field visits to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file
- Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff
- Skills: Customer service, Communication skills, Computer literacy, Time management
Education
Technical management -
DeVry Institute of Technology
Long Beach, CA06.2016
Network Systems Admin - undefined
DeVry Institute of Technology
Long Beach, CA06.2014
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Income verification
- Benefits administration
- Data entry
- Microsoft office
- Government relations
- Benefits programs
- Effective customer communication
- Application processing
- Public assistance programs
- Disability awareness
- Documentation and paperwork
- Documentation proficiency
- Resource information
- Recordkeeping and data input
Timeline
EW II
DPSS
01.2021 - Current
Network Systems Admin - undefined
DeVry Institute of Technology
Technical management -
DeVry Institute of Technology
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