Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derriqk Roberts

Dacula,GA

Summary

Experienced management professional with strong customer service communication skills and a proven ability to work successfully with individuals of all ages and backgrounds. Thrives in fast-paced environments, demonstrating outstanding analysis and problem-solving abilities. Known for quick, effective decision-making. Committed, driven, and exceptional work ethic, excelling in forming long-lasting relationships.

Overview

18
18
years of professional experience

Work History

Certified Store Manager

Walgreens Co.
11.2011 - Current
  • Oversees and meets targets for sales, profit margins, expenses, income, and payroll.
  • Keeps stores stocked, backs ads, and liquidates overstocked or slow-moving merchandise.
  • Cultivate a professional environment free from harassment.
  • Supervised employees to ensure consistent and welcoming customer experiences.
  • Directed groups of new and experienced store leaders.
  • Executed merchandising strategies in compliance with company policies.
  • Ensures up-to-date knowledge of systems and software impacting unit performance.
  • Ensures store condition and appearance meet safety, health, and regulatory standards.
  • Contributed to the liquidation process at various Rite Aid locations in North Atlanta.
  • Ensured smooth operation by maintaining an in-depth understanding of pharmacy functions.
  • Implements and monitors adherence to guidelines.
  • Encouraged employee feedback to boost productivity.
  • Ensures active involvement in district success through feedback.
  • Organized store operations by hiring and placing personnel.
  • Established clear objectives and communicated rules effectively.
  • Cultivated employee skills for promotional readiness.
  • Set personal performance goals and standards.
  • Stayed updated with changes in the field to enhance job performance.
  • Conducted regular visits to competitor stores.
  • Maintained effective working relationships with various departments and personnel.
  • Stayed abreast of global advancements in retail and management fields.

Certified Executive Assistant Store Manager (EXA)

Walgreens Co.
03.2008 - 11.2011
  • Preparing to assume Store Manager responsibilities.

Management Trainee (MGT)

Walgreens Co.
02.2007 - 03.2008

Completed entry-level management training.

Education

BA - Business Management, Managerial Sciences, Operations Management

Georgia State University
Atlanta, GA
05.2006

Skills

  • Performance appraisals
  • Store operations
  • Health and safety
  • Talent Acquisition
  • Complaint handling
  • Task delegation
  • Employee scheduling
  • Store maintenance
  • Budget planning
  • Merchandise planning
  • Employee engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store merchandising
  • Friendly and positive
  • Collaborative Team Management
  • Verbal and written communication
  • Retail inventory management
  • Team leadership and coaching
  • Training and mentoring
  • Leadership development
  • Outstanding communication skills

Timeline

Certified Store Manager

Walgreens Co.
11.2011 - Current

Certified Executive Assistant Store Manager (EXA)

Walgreens Co.
03.2008 - 11.2011

Management Trainee (MGT)

Walgreens Co.
02.2007 - 03.2008

BA - Business Management, Managerial Sciences, Operations Management

Georgia State University
Derriqk Roberts