Derrius Peterson
Denver,CO
Summary
Dynamic professional with a proven track record in customer service and sales, honed at John Elway Dealerships and other leading companies. Excelled in relationship building and strategic planning, boosting customer satisfaction and loyalty. Skilled in multitasking and problem-solving, adept at meeting deadlines in high-stress environments. Achieved significant improvements in service delivery and efficiency. being the number one sales in the regain at Autonation.
Overview
10
10
years of professional experience
Work History
Sales Associate
John Elway Dealerships
2023.06 - 2024.04
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- doing walk around with customers, and showing and selling
Sales Associate
AutoNation
2021.02 - 2022.06
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helping customers find the perfect dream car
- doing walk around and test drives with customers.
School Bus Aide
Cherry Creek School District
2018.08 - 2020.03
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Upheld strict adherence to school policies, fostering an environment of respect and discipline among passengers.
- Assisted students with special needs, ensuring their comfort and well-being during transportation.
- Maintained a clean and orderly bus environment by performing daily inspections and cleaning tasks.
- Improved overall passenger satisfaction by regularly soliciting feedback from students, parents, and staff members to make necessary adjustments in service delivery.
Food Service Worker
Potbelly's Sandwich Shop
2018.01 - 2018.07
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Truck Washer
Fleet Wash
2015.01 - 2017.02
- Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Contributed to a positive work atmosphere through effective communication with coworkers and supervisors alike.
- Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
Food Service
Elitch Gardens
2014.05 - 2015.01
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Participated in quarterly training sessions to stay updated on new menu offerings, policies, or industry trends relevant to the role of a Food Service Assistant.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Supervised daily food service operations, ensuring timely meal preparation and delivery to maintain customer satisfaction.
- Handled logistical tasks such as food service coordination, resulting in satisfied attendees who could focus on networking opportunities.
- Streamlined food service processes, resulting in increased efficiency and improved guest experience.
- Enhanced customer satisfaction by providing efficient food service and maintaining a clean dining environment.
- Distributed meals to facility residents and collected trays and utensils after meals, circulating dining areas to anticipate and meet residents' food service needs.
Cc Clerk
Safeway
2014.01 - 2014.12
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Returned any items customers did not purchase
Education
High School Diploma -
East High School
Denver, CO05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Excellent people skills
- Relationship Building
- Exceptional customer service
- Goal-Oriented
- Conflict Resolution
- Professional Demeanor
- Meeting deadlines
- Sales Training
- Strategic Planning
Timeline
Sales Associate
John Elway Dealerships
2023.06 - 2024.04
Sales Associate
AutoNation
2021.02 - 2022.06
School Bus Aide
Cherry Creek School District
2018.08 - 2020.03
Food Service Worker
Potbelly's Sandwich Shop
2018.01 - 2018.07
Truck Washer
Fleet Wash
2015.01 - 2017.02
Food Service
Elitch Gardens
2014.05 - 2015.01
Cc Clerk
Safeway
2014.01 - 2014.12
High School Diploma -
East High School
Similar Profiles
Michelle GeurinMichelle Geurin
Product Embassador/ Saleswoman at John Elway Cadillac Of Park MeadowsProduct Embassador/ Saleswoman at John Elway Cadillac Of Park Meadows
Natasha FerreraNatasha Ferrera
Parts Associate at John Elway Harley-DavidsonParts Associate at John Elway Harley-Davidson
Ethan O'NeillEthan O'Neill
Leasing and Sales Consultant at John Elway ChevroletLeasing and Sales Consultant at John Elway Chevrolet