DERUISE' BAILEY

Customer Service Representative and Dispatcher for GEICO, responding and resolving customer calls, customer experience with vehicle issues, and glass repair. Accessibility of appropriate system configuration mapping and other locating related issues. Ability to navigate use of phone, email, and chat to assist customers and aide in customer satisfaction. Additional abilities and actions relating to dispatching locksmith, tow service, and/or fuel delivery. Containing proficient and experienced PC skills with Microsoft office, dual screening and toggling between multiple systems with multitask experience. Virtual call center experience and the ability to provide excellent customer service by phone with sincerity, professionalism, and speed. Able to apply written and verbal support by locating and dispatching service provider to loyal customers in a timely manner.

Customer Service Agent for SITEL Group, responding and resolving customer calls, website subscriptions, and mobile products and services. Accessibility of specific content, connectivity, appropriate system configuration settings and other technical related issues. Ability to navigate use of phone, email, and chat to assist customers and aide in customer satisfaction. Additional abilities and actions relating to previous campaign project, Medicare. Containing proficient and experienced PC skills with Microsoft office, dual screening and toggling between multiple systems for data entry experience. Virtual call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism. Able to apply written and verbal communication who can resemble to problem solving and connect with persons via phone.

Healthcare Customer Service Agent for SYKES, managing provision to support customers right from safety, comfort, and convenience from home. An agent supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically having some healthcare industry or related experience. Containing proficient and experienced PC skills with Microsoft office, dual screening and toggling between multiple systems for data entry experience. Call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism. Able to apply written and verbal communication who can resemble to problem solving and connect with persons via phone. ||

Having the ability to apply outstanding customer service to customers in need of assistance. Capability to answer difficult questions to satisfy the customer. Handling merchandise and sales floor maintenance by documenting reports.

Merchandising products and relations to producers and suppliers.

Manages schedules, organizes daily functions, and oversees daily operations of portals with a variety of customers. Ensures confidentiality and security of customer data in data placing. Provides information to customers according to procedure. Interfaces processing orders received via email, fax, web, EDI, or customer portal with a trusted work environment as efficiently as possible. The ability to perform preparation of reports and calendar data inserted to a specific company by us working as teams. Maintain a high level of product knowledge and computer skills.

All responsibilities include preparing orders,

organizing items, floor participation, customer service, and multitasking. Spoken high of customer service by other employees and suppliers.