Derya Saribal
Vallejo,CA
Summary
Self-motivated, detail oriented, results driven professional with a track record of success within various roles. Dedicated team player with high integrity, strong work ethic and effective leadership skills seeking a position to incorporate analytic, sales, customer service, and negotiation skills in a capacity where achievements will lead to enhanced opportunities and advancement. Being an adaptable and strategically minded manager/team member, will utilize interpersonal skills , knowledge and experience in negotiation, sourcing and total cost of ownership while presenting myself as a positive role model for the company. Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team.
Overview
28
28
years of professional experience
Work History
Store Manager Trainee
Peet`s Coffee & Tea
08.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Worked directly with District Managers to brainstorm, discuss strategy and mitigate labor and product waste issues.
- Increased profits by assessing effectiveness of inventory and waste control
- Streamline operations and budgeted effectively to decrease spending.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Assistant Manager
Peet's Coffee & Tea
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, addressed and reduced discrepancies by 15% , and forecasted future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Claims Adjuster
SUCU Insurance Associates LLC
07.2019 - 02.2022
- Investigated insurance claims to ascertain extent of liability on behalf of company
- Inspected property and physical damage
- Analyzed complex information from different sources
- Examined claim liability
- Consulted with specialist
- Calculated benefits and payments
- Negotiated settlements with claimants
Insurance Sales Agent
SUCU Insurance Associates LLC
04.2019 - 06.2019
- Generated new business by contacting potential customers and selling types of insurance products
General Manager
Coffee & Bagel Brands
05.2018 - 02.2019
- Lead all store team members of restaurant location and oversaw all aspects of store operations
- Role-modeled excellent customer service
- Improved sales at Downtown Minneapolis by 21% from
- Recruited, hired, and trained 20 staff members in 6 months
- Analyzed and reported monthly Profit and Loss reports to District Manager
- Executed new store setups for monthly promotional merchandise and food/beverages launch, trained team members accordingly
- Processed and handled all stock order transfers and adjusted all inventory discrepancies
- Performed weekly inventory reports
- Developed and maintained appropriate inventory levels
- Implemented food safety guidelines (ServSafe Certified)
Founder/ Manager
Mapps Coffee&Tea
03.2005 - 05.2018
- Developed new business and increased sales by 20%
- Conducted excellent team leadership
- Delivered excellent customer service by addressing customer inquiries and resolving complaints
- Controlled expenses by reducing inventory loss, reducing labor and product management
- Improved service quality and increased sales by developing strong knowledge of company's product and services
- Mastered financial system and procedures (Aloha)
- Hired/terminated, supervised, scheduled, trained, evaluated staff members.
Assistant Manager
Peet's Coffee
05.2001 - 03.2005
- Customer service liaison
- Troubleshooting actual and potential problem areas, and implementing viable solutions that are profitable and efficient
- Hiring/termination, supervising, scheduling, training, evaluating knowledge of financial system and procedures
Account Agent
RPM Radar/CDP Europe
01.2000 - 12.2001
- Worked directly with clients and artists in regards to editing art work
- Coordinated preparation and distribution of media/TV advertisement
- Strategic brand planning
- Comprehensive advertising campaigns
- New market and customer development
- Evaluating market trends
- Market research analysis.
Broker
KocBank
01.1996 - 12.2000
- Cash flow management for money market funds, as well as calculating the yield of various money market accounts, pricing mutual fund, managed foreign exchange
- Dealings
- Managed clients investment accounts, and answering questions to the type of products the client has within their account.
Education
BBA - Business Administration/ Econometrics
University Of Istanbul
Istanbul, TURKEY1996
Skills
- Excellent analytical thinking, make difficult decisions, and solve complex problems
- Fast learner with proven track record of achievement
- Strong collaborator who always puts needs of team first
- Strategic planning and business development
- Excellent at budget management and process improvement
- Adept at quickly resolving customer and supplier issues that create positive outcomes
- Inventory management
- Proficiency in ERP Software Systems( Workday)
- Flawless track record of meeting deadlines
- Ability to multitask effectively
- Exceptional communication-interpersonal skills
- Adaptable approach to change, and someone who takes responsibility for their ongoing
- Professional development
- Good written and oral communication skills
- Proficiency in
- Microsoft Excel, Outlook and Word
- Cost Control
- Financial Management
- Staff Management
- Business Planning
- Project Management
- Customer Relationship Management
- Business Development Understanding
- Staff Training
- Staff Supervision
- Money Handling
- Customer Service and Satisfaction
- Hiring and Training
- Negotiation and Conflict Resolution
- Payroll Preparation
- Scheduling and Coordinating
- Administration and Reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager Trainee
Peet`s Coffee & Tea
08.2023 - Current
Assistant Manager
Peet's Coffee & Tea
05.2022 - Current
Claims Adjuster
SUCU Insurance Associates LLC
07.2019 - 02.2022
Insurance Sales Agent
SUCU Insurance Associates LLC
04.2019 - 06.2019
General Manager
Coffee & Bagel Brands
05.2018 - 02.2019
Founder/ Manager
Mapps Coffee&Tea
03.2005 - 05.2018
Assistant Manager
Peet's Coffee
05.2001 - 03.2005
Account Agent
RPM Radar/CDP Europe
01.2000 - 12.2001
Broker
KocBank
01.1996 - 12.2000
BBA - Business Administration/ Econometrics
University Of Istanbul
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