Deryck Stidham
Rydal,GA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Salesman
various construction companies
Norman,, OK
04.2010 - Current
- Maintained current knowledge of relevant laws, regulations and industry trends affecting claims processing operations.
- Developed strategies for resolving difficult or contentious claims cases.
- Prepared detailed reports summarizing findings from investigations into questionable claims activities.
- Performed quality assurance reviews on completed work product prior to submission for review.
- Attended continuing education seminars and webinars related to best practices in claim handling.
- Provided expert testimony in court proceedings related to insurance claims.
- Communicated effectively with all internal departments concerning pending matters pertaining to assigned files.
- Provided expert advice regarding technical aspects of claims processing.
- Solicited orders from existing customers through phone calls and emails.
- Provided timely follow-up on inquiries made by potential customers.
- Conducted regular sales meetings to review performance and develop strategies for achieving goals.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Developed relationships with key accounts to increase sales volume.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
- Demonstrated product features, benefits and use to potential buyers.
- Negotiated pricing contracts with vendors to ensure best prices for merchandise purchases.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Recognized security risks to properly handle situations.
- Produced sales documents, finalized deals and filed records.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Identified customer needs by asking questions and advising on best solutions.
Subcontractor in Construction
Self Employed Services
Primarily In Norman, Oklahoma, Oklahahoma, Texas And Kansas
04.1996 - Current
- Prepared monthly reports on the status of all subcontracts in progress or completed.
- Assessed and reviewed subcontractor performance to ensure compliance with terms and conditions of contracts.
- Maintained accurate records of all correspondence between vendors and subcontractors during the course of projects.
- Managed multiple concurrent projects while ensuring strict adherence to timelines and budgets.
- Coordinated meetings between general contractors and subcontractors to discuss contractual obligations.
- Created detailed Requests for Proposal documents outlining project goals and objectives to be submitted to prospective contractors.
- Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
- Reviewed bid documents to determine scope of work, timeline requirements, and associated costs for projects.
- Negotiated cost effective solutions with subcontractors to maximize resources and minimize expenses.
- Inspected job sites for quality control purposes.
- Established relationships with local suppliers in order to obtain competitive pricing on materials needed for projects.
- Conducted regular site visits at various locations throughout the duration of construction projects in order to monitor progress.
- Fixed items using carpentry skills.
- Directed and supervised work of subcontracted teams, ensuring adherence to project specifications and quality standards.
- Promoted high level of customer service to maintain client satisfaction.
- Negotiated contracts and agreements with suppliers and vendors to secure advantageous terms and maintain project budget.
- Managed and partnered with contractors to monitor performance and meet tight project deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Facilities Assistant
University of Oklahoma
Norman, Oklahoma
04.2023 - 05.2024
- Conducted regular walk-throughs to identify areas needing repair or improvement.
- Developed plans for efficient use of space within the premises.
- Managed janitorial staff schedules and assigned tasks accordingly.
- Assisted with the setup of meeting spaces for events or conferences held at the facility.
- Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Tracked inventory of cleaning products and materials to maintain optimum supply levels.
- Assembled and arranged conference and facility equipment in designated rooms per event requirements.
Storm Damage Claims Specialist
Various contractors
Norman, OK
04.2010 - 08.2021
- Ensured that all safety protocols were followed during the installation process.
- Dismantled old units for disposal after being replaced by newer models.
- Maintained records of all repairs performed on each piece of equipment in accordance with company policies.
- Provided input regarding improvements to existing designs for new models of chain hoists.
- Performed daily maintenance on chain hoists, ensuring that all components were in proper working order.
- Checked for loose connections between power source and motor before starting up a machine.
- Monitored the operation of the chain hoist to ensure it was functioning safely and efficiently.
- Replaced broken or worn-out parts on the chain hoist using hand tools such as wrenches and pliers.
- Troubleshot issues with chain hoists when they malfunctioned, diagnosing problems and determining solutions quickly.
Salesman, Sales Manager VP of Operations
Champ Oil Company, INC.
Denton, Texas
04.2000 - 07.2005
- Maintained list of prospects for future marketing efforts.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Demonstrated product features, benefits and use to potential buyers.
- Generated leads from cold-calling prospective clients.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
- Greeted customers and provided information about products and services.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Solicited orders from existing customers through phone calls and emails.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Provided timely follow-up on inquiries made by potential customers.
- Negotiated pricing contracts with vendors to ensure best prices for merchandise purchases.
- Educated customers on product features and technical details to highlight benefits.
- Addressed customer questions and concerns regarding products and services.
- Negotiated prices and set up contracts to finalize sales agreements.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Reduced process lags by training employees on best practices and protocols.
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and implemented sales strategies to increase market share.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Implemented process changes to streamline sales department workflow.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Performed sales consultations and educated clients on products and services.
- Supported sales team members to drive growth and development.
- Gained market share in new sales performance through aggressive team training.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Directed and coordinated products, services and sales activities.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Resolved customer complaints regarding sales and service.
- Performed financial analysis of proposed projects or investments prior to approval by senior leadership.
- Tracked key performance indicators related to customer satisfaction, sales volume, cost savings.
- Ensured compliance with all applicable safety regulations, labor laws, and environmental standards.
- Partnered with vendors to secure competitive pricing on materials needed for production activities.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Skills
- Door-to-door sales
- Territory Development
- Client presentations
- CRM Tracking
- Pipeline Maintenance
- Lead prospecting
- Sales and marketing strategies
- Prospecting abilities
- Sales strategy development
- Sales Presentations
- Prospecting skills
- Lead Generation
- Closing Techniques
- Cold-calling
- Business Development
- Records Management
- Customer Retention
- Network development
- Account Servicing
- Sales Development
- Client Service
- Contract Negotiations
- Relationship Building
- Relationship selling
- Closing sales
- Interpersonal communication skills
- On-site product demonstrations
- Staff Training
- Performance Improvement
- Product management and pricing
- Post-sales support
- Product and service knowledge
- Inside and outside sales
- Construction industry expertise
- Oil and gas industry knowledge
- Customer retention abilities
- Sales expertise
Timeline
Facilities Assistant
University of Oklahoma
04.2023 - 05.2024
Salesman
various construction companies
04.2010 - Current
Storm Damage Claims Specialist
Various contractors
04.2010 - 08.2021
Salesman, Sales Manager VP of Operations
Champ Oil Company, INC.
04.2000 - 07.2005
Subcontractor in Construction
Self Employed Services
04.1996 - Current
Similar Profiles
Sandra WalkerSandra Walker
TCS at Various Construction CompaniesTCS at Various Construction Companies
NILOOFAR ASHTIANINILOOFAR ASHTIANI
Innovation & Technology Business Associate – Lead BIM Coordinator at ARCO – A Family of Construction CompaniesInnovation & Technology Business Associate – Lead BIM Coordinator at ARCO – A Family of Construction Companies
NAOD NEGUSENAOD NEGUSE
Accountant/Bookkeeper at Construction Companies (Nitek and Universal South Sudan)Accountant/Bookkeeper at Construction Companies (Nitek and Universal South Sudan)
Adam MartinAdam Martin
Foreman Electrician at IBEW Local 613Foreman Electrician at IBEW Local 613
Dusty WaggonerDusty Waggoner
Food Service Associate at Buc-ee'sFood Service Associate at Buc-ee's