Qualified CDL Class A, Dynamic Driver Sales Representative with a proven track record at Snack Distribution, excelling in customer service and product knowledge. Recognized for enhancing delivery efficiency and building strong client relationships. Dependable and reliable, I leverage excellent communication skills and safe driving practices to ensure timely service and customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Driver Sales Representative
Snack Distrubution
4731 41st St Moline, IL 61265
08.2024 - 05.2025
Delivered products efficiently to various retail locations, ensuring timely service and customer satisfaction.
Built strong relationships with clients, addressing concerns swiftly and enhancing customer loyalty.
Utilized handheld devices for order tracking and route optimization, improving delivery efficiency.
Collaborated with team members to streamline delivery processes, reducing wait times and increasing productivity.
Conducted regular vehicle inspections, ensuring compliance with safety standards and minimizing downtime.
Streamlined order processing procedures for faster delivery times by working closely with warehouse staff during loading/unloading procedures.
Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
Assisted in resolving customer complaints or concerns, ensuring repeat business and overall satisfaction.
Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
Demonstrated flexibility in adapting to changing schedules or last-minute requests from customers without compromising punctuality or service quality.
Developed strong relationships with both new and existing clients by consistently exceeding expectations in service quality.
Building Materials Sales Associate
Builders First Choice
Silvis, IL
05.2014 - 07.2024
Assisted in resolving disputes between customers and suppliers regarding order discrepancies or product quality issues, ensuring a favorable outcome for all parties involved.
Expanded client base, establishing rapport with potential customers through proactive outreach initiatives.
Boosted customer satisfaction by providing knowledgeable guidance on building materials and their appropriate uses.
Maximized revenue growth, identifying up-sell opportunities during customer interactions.
Enhanced store reputation, delivering exceptional customer service and addressing client concerns promptly.
Conducted thorough follow-ups with clients post-purchase to gather valuable feedback on products sold as well as solicit referrals for new prospects.
Streamlined inventory management, monitoring stock levels to ensure timely replenishment of popular items.
Developed strong relationships with clients by offering personalized solutions for their construction projects.
Collaborated with team members to maintain an organized and visually appealing store display.
Secured repeat business by maintaining close contact with clients after successful project completion and ensuring ongoing satisfaction with products supplied.
Provided expert advice on sustainable building practices, helping clients make environmentally responsible choices for their projects.
Facilitated seamless transactions for customers by accurately processing payments using various methods like credit cards or cash.
Assisted in training new sales associates, providing guidance on store procedures, product knowledge, and effective selling techniques.
Used consultative sales approach to understand and meet customer needs.
Addressed each customers' needs and wants to recommend suitable product options.
Contacted customers and prospects to generate new business to achieve company growth goals.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Driver, Warehouse Orders
Builders First Choice
Silvis, IL
Maintained safe driving records by strictly following traffic rules and regulations.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Improved delivery efficiency by optimizing routes and adhering to schedules.
Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Forklift Operator
Builders FirstSource
Silvis, IL
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Inspected equipment for defects and performed repairs or maintenance tasks.
Lumber Sales Associate
Lowes Home Improvment
Moline, IL
06.2013 - 05.2014
Increased lumber sales by providing excellent customer service and in-depth product knowledge.
Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
Conducted regular competitor analysis to identify opportunities for market differentiation and growth.
Assisted customers with making optimal choices for construction, renovation and addition plans.
Processed sales transactions efficiently while maintaining accuracy in cash handling procedures, streamlining checkout experiences for customers.
Resolved customer complaints and concerns professionally, fostering positive relationships with clients.
Participated in ongoing safety training initiatives, ensuring adherence to workplace safety protocols while handling heavy materials or machinery.
Education
High School Diploma -
Untied Township High School
East Moline, IL
06.2013
Skills
Class A Commerical Driver's License
Route management
Safe driving practices
Order picking and processing
Product Knowledge Expertise
Excellent Communication
Forklift Operation
Customer Service
Shipping and receiving
Team Player
Dependable and reliable
Positive Attitude
Safe Driving Record
Accomplishments
Earned Class A CDL 09/25/2025 with 160 Driving Academy.
Certification
CDL Class A Training - 160 Driving Academy 09/25/2025