Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Deryk Howard

Riverside,CA

Summary

Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes and models. Safely lifts up to 100 pounds.

Is organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

22
22
years of professional experience

Work History

Production Machine Operator

Inland Empire Foods
08.2020 - Current
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Maintained quality of product by checking labels, packaging and other factors.
  • Monitored machine operation for compliance with policies, procedures and processes.
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Collected batch samples of product for quality control.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Documented production activity in logs and job tickets.
  • Identified and corrected issues or inconsistencies found in batch samples.
  • Followed instructions and directions on batch tickets for accurate results.
  • Kept detailed production records and identified hold-ups.
  • Shortened changeover time by 30% by streamlining processes and increasing company efficiency.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.

Remote Technology Specialist

AllState
03.2020 - Current
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Administered networks by creating user accounts and managing permissions.
  • Developed network and database security for monitoring and alerting of potential threats.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
  • Managed software and hardware issues for end-users.
  • Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Diagnosed and executed resolution for network and server issues.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.

Mechanic

Self Employed
03.2002 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Assistant Night Manager

Arco Gas Station
09.2018 - 08.2020
  • Managed 3 employees in delivering smooth, productive night shift operations.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Created nightly shift task lists to assign duties to each employee.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Assessed and adjusted staffing levels to meet operational demands.
  • Supervised security personnel in upholding staff, customer and building safety.
  • Implemented cost-saving measures to maximize profit margins.
  • Coordinated vendor and supplier activity for timely delivery of products and services.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Mitigated business risks by working closely with staff members and assessing performance.

International Teller

Wells Fargo
02.2016 - 08.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Executed wire transfers, stop payments and account transfers.
  • Cross-sold credit cards, loans and other bank products.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Calculated fees due, interest and change for customer transactions.
  • Generated monthly reports on customer activity and customer feedback.
  • Wrote and distributed customer correspondence.

Assistant Manager

Check Into Cash
09.2010 - 02.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Used advanced software to prepare documents, reports, and presentations.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Evaluated and improved financial records to make important business decisions.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
  • Leveraged finance knowledge to strengthen controls and improve transparency.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Maintained integrity of general ledger and chart of accounts.
  • Collected and reported monthly expense variances and explanations.
  • Trained new employees on accounting principles and company procedures.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.

Assistant Manager

Uhaul Moving And Storage
02.2007 - 10.2009
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Developed strategy to increase sales and drive profits.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed estimates by costing materials, supplies, and labor.
  • Documented problems and corrective actions to maintain records.
  • Sought ways to improve processes and services provided.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Trained new personnel regarding company operations, policies and services.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Increase average monthly profit by 21%.

Education

Associate of Arts - Information Technology

University of Phoenix
Tempe, AZ
06.2005

High School Diploma -

Mission Viejo High School
Mission Viejo, CA
06.2003

Skills

  • Safety Management
  • Maintenance and Repair
  • Auto and Engine Repair
  • Work Area Cleanliness
  • Work Orders and Documentation
  • Recordkeeping
  • Troubleshooting Skills
  • Problem Diagnosis
  • Procedural Streamlining
  • Complex Problem-Solving
  • Maintenance and Repair Management
  • Reading Comprehension
  • Managing Multiple Tasks

Timeline

Production Machine Operator

Inland Empire Foods
08.2020 - Current

Remote Technology Specialist

AllState
03.2020 - Current

Assistant Night Manager

Arco Gas Station
09.2018 - 08.2020

International Teller

Wells Fargo
02.2016 - 08.2018

Assistant Manager

Check Into Cash
09.2010 - 02.2016

Assistant Manager

Uhaul Moving And Storage
02.2007 - 10.2009

Mechanic

Self Employed
03.2002 - Current

Associate of Arts - Information Technology

University of Phoenix

High School Diploma -

Mission Viejo High School

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Deryk Howard