Derykah Ray
Altamonte Springs,FL
Summary
Sociable Server offering 8 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
7
7
years of professional experience
Work History
Server Trainer
Parrains Seafood Restaurant
Baton Rouge, LA
01.2023 - 11.2023
- Provided exceptional service to high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Instructed new staff members on food handling procedures and service techniques.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Coached staff members on best practices for optimizing server performance levels.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Server
Olive Garden Restaurant
Baton Rouge, LA
08.2022 - 01.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Head Chef
United States Air Force
Wichita, KS
12.2016 - 12.2020
- Ordered food supplies from vendors to maintain adequate stock levels.
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Organized special events such as banquets or catering services when required.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Trained kitchen workers on culinary techniques.
- Monitored food production to guarantee quality standards were met.
Education
Columbus High School
Columbus, GA05-2016
Skills
- Order Accuracy
- Food Quality Standards
- Point of Sale (POS) System Operations
- Policy Enforcement
- Menu Memorization
- Guest Relations Management
- Dish Preparation
- Food Inspection
- Patron Satisfaction
References
References available upon request.
Timeline
Server Trainer
Parrains Seafood Restaurant
01.2023 - 11.2023
Server
Olive Garden Restaurant
08.2022 - 01.2023
Head Chef
United States Air Force
12.2016 - 12.2020
Columbus High School