Desarae Guajardo
5205 38th,Lubbock
Summary
Dynamic professional with extensive experience at Lubbock ISD, excelling in database management and customer service. Proven track record in improving data integrity and streamlining enrollment processes. Recognized for meticulous record-keeping and effective multitasking, ensuring compliance with accreditation standards while enhancing student experiences. Committed to process improvement and operational efficiency.
Overview
2024
2024
years of professional experience
Work History
Registrar
Lubbock ISD
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Prepared balanced course schedules, student rosters and class lists.
- Analyzed enrollment trends to advise on potential curriculum adjustments and resource allocation.
Clerk
Lubbock ISD
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Waitress
Sonic Drive in
08.2012 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Coronado High School
Lubbock, TX08.2023
Skills
- Database management
- Record keeping
- Data analysis
- Report generation
- Customer service
- Time management
- Cash handling
- Multitasking
- Records management
- Database administration
- Enrollment management
- Course scheduling
- Attention to detail
- Process improvement
- Compliance monitoring
- Effective communication
Timeline
Waitress
Sonic Drive in
08.2012 - 09.2023
Registrar
Lubbock ISD
Clerk
Lubbock ISD
High School Diploma -
Coronado High School
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