DESARAE KAHOIWAI
Kaunakakai,USA
Summary
Administrative Assistant with 15 years of experience excelling in payroll processing, clerical support, and workflow optimization. Demonstrates a strong ability to enhance client/patient relations and implement effective care & operational plans, contributing to overall operational efficiency. Committed to driving innovative solutions and achieving outstanding results in administrative functions and company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Operations Manager
Kanak Attack Catering
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Payroll processing
- Ordering supplies
- Scheduling jobs and communicating with potential clients
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
- Trained new hires, providing information, and insight into corporate policies and procedures.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
Payroll Clerk
R&L Services
01.2020 - Current
- Verified accuracy of timesheets and other pay related documents prior to processing payroll
- Used payroll software to input data and prepare checks
- Maintained employee records, including new hires, terminations and changes in status according to payroll policies
Registration Clerk
Molokai General Hospital
12.2009 - 10.2024
- Prepared documents related to registration activities consent forms and release of information requests
- Demonstrated excellent customer service skills by assisting patients with registration processes and answering any inquiries or concerns in a timely manner
- Created accounts for new patients entering the healthcare system, ensuring that all required documentation was completed properly
- Collected and entered co-pays and deductibles into system
- Answered incoming telephone phone calls promptly and professionally while providing accurate information about services offered by the hospital
Caregiver
A New Leaf
07.2024 - 08.2024
- Provided compassionate care to clients, ensuring their comfort and well-being
- Assisted with daily activities and maintained a safe environment
- Meticulously documented client health status and administered medications as prescribed
- Maintained accurate records for continuity of care
- Worked closely with healthcare team to develop and implement personalized care plans
- Communicated effectively with families and medical professionals
- Improved client satisfaction through attentive care and proactive problem-solving
- Implemented strategies to enhance quality of life for individuals
Unit Service Coordinator
Liberty Dialysis
07.2012 - 07.2024
- Coordinated dialysis unit operations, fostering teamwork to enhance patient care quality and streamline workflows for improved efficiency
- Optimized scheduling processes, reducing patient wait times and maximizing resource utilization in the dialysis unit
- Maintained meticulous records and ensured compliance with healthcare regulations, contributing to the unit's excellent audit outcomes
- Served as a liaison between patients, families, and medical staff, facilitating clear communication and addressing concerns promptly
- Implemented new service coordination protocols, leading to enhanced patient satisfaction and more efficient unit operations
- Drafted and monitored employee scheduling to support effective resource allocation
- Maintained accurate payroll records and submitted data to accounting department for processing
Substitute Teacher
Boise School District
10.2019 - 03.2020
- Managed classroom environment, helping students learn in absence of regular teachers
- Maintained discipline and classroom control, fostering safe and positive learning environment
- Provided classroom teacher with written feedback on results of lessons and student behavior issues
Special Education Paraprofessional
Hawaii Department of Education
03.2017 - 04.2018
- Assisted special education students, adapting teaching methods to individual needs
- Collaborated with teachers to implement IEPs, fostering inclusive learning environments
- Maintained meticulous records of student progress and behavior
- Ensured compliance with educational standards and regulations in all classroom activities
- Ensured safety of all children at all times while maintaining compliance with state regulations
- Facilitated small group instruction to enhance student learning
Events Coordinator
Care Resource Hawaii
12.2009 - 01.2018
- Streamlined event planning processes, reducing preparation time and costs
- Negotiated with vendors, securing better rates and enhancing overall event quality and participant satisfaction
- Pioneered creative event concepts, attracting new demographics and increasing community involvement
- Managed complex event logistics, ensuring flawless execution from conception to completion
- Developed comprehensive contingency plans, mitigating risks and ensuring smooth operations
Education
NURSING -
Brigham Young University
BUSINESS MANAGEMENT -
Ashworth College
01.2025
BOOKEEPING -
Ashworth College
01.2025
PAYROLL CLERK -
Ashworth College
01.2025
Skills
- Payroll Processing
- Reviewing data
- Clerical support
- Workflow Optimization
- Proposal Writing
- Patient Relations
- Indirect Patient Care
- Care Plan implementation
- Operations Manager
- Project Management
- Interpersonal Skills
- Customer Service
- Team leadership
- Scheduling and Rostering
- Strategic Planning
- Sales Growth
- Compiling Data
- Recording Data
- Scheduling
- Data Entry
- Database Management
- Medical Terminology Knowledge
- Direct Patient Care
- Vendor Relations
Certification
Administrative Assistant Certification
Timeline
Business Operations Manager
Kanak Attack Catering
10.2024 - Current
Caregiver
A New Leaf
07.2024 - 08.2024
Payroll Clerk
R&L Services
01.2020 - Current
Substitute Teacher
Boise School District
10.2019 - 03.2020
Special Education Paraprofessional
Hawaii Department of Education
03.2017 - 04.2018
Unit Service Coordinator
Liberty Dialysis
07.2012 - 07.2024
Registration Clerk
Molokai General Hospital
12.2009 - 10.2024
Events Coordinator
Care Resource Hawaii
12.2009 - 01.2018
BUSINESS MANAGEMENT -
Ashworth College
BOOKEEPING -
Ashworth College
PAYROLL CLERK -
Ashworth College
NURSING -
Brigham Young University
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