Desarae Martinez
Baytown,TX
Summary
Dynamic Medical Assistant with extensive experience at Occupational HealthCare Plus, excelling in patient scheduling and insurance verification. Proven ability to maintain HIPAA compliance while enhancing office efficiency. Strong multitasking and problem-solving skills ensure smooth operations and exceptional patient care in fast-paced environments. Committed to delivering organized and accurate medical records.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
Occupational HealthCare Plus
07.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Medical File Clerk
Fernando Sarti MD
01.2020 - 06.2024
- Aided in maintaining an accurate and up-to-date patient database by entering new demographic information and updating existing data as needed.
- Collaborated with cross-functional teams to improve overall efficiency in the management of medical documents.
- Conducted regular audits of medical files to ensure accuracy, completeness, and compliance with regulatory requirements.
- Safeguarded against unauthorized access by implementing strict security measures when handling confidential files and personal health information.
- Maintained a high level of confidentiality by adhering to HIPAA regulations while managing sensitive patient data.
- Facilitated smooth communication between departments by promptly responding to requests for information or file transfers.
- Supported medical staff by providing organized and accurate medical records.
Education
Associate of Science - Science
Lee College
Baytown, TX06-2015
High School Diploma -
Impact Early College High School
Baytown, TX05-2014
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- Medical receptionist experience
- Front desk operations
- HIPAA compliance
- Office administration
- Patient scheduling
- Insurance verification
- Electronic medical records
- Microsoft office
- Medical terminology
- Appointment management
- Documentation
- Appointment scheduling
- Inpatient care
- Medical charting
- Payment collection
- Telephone etiquette
- Insurance claims
- Medical billing and coding
- EMR / EHR
- Problem-solving
- Multitasking
Languages
English
Timeline
Medical Assistant/Receptionist
Occupational HealthCare Plus
07.2024 - Current
Medical File Clerk
Fernando Sarti MD
01.2020 - 06.2024
Associate of Science - Science
Lee College
High School Diploma -
Impact Early College High School
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