Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desarae Spann

Oak Park,MI

Summary

Motivated problem-solver with over five years of demonstrated ability to supervise, lead, follow and serve in all aspects of administrative duties, while also being responsible for the training of subordinate personnel and peers. Skilled in advising managers with the appropriate actions when making decisions in regards to disciplinary actions. Skilled in the interpretation of rules and regulations that are questioned, challenged or negotiating to secure acceptance. Skilled in effectively communications in writing or verbally to employees, managers, union officials,superiors and subordinates. Dedicated to creating an atmosphere that is stimulating, encouraging, safe and adaptive to each employees needs.

Overview

10
10
years of professional experience

Work History

Housekeeping Cleaner

Anthology
Novi, MI
03.2023 - 02.2024
  • Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
  • Emptied wastebaskets and replaced liners.
  • Transported trash to designated disposal areas.
  • Reported any maintenance issues to supervisor immediately.
  • Responded promptly to special requests from guests for extra supplies or other items as needed.
  • Maintained inventory of cleaning supplies used throughout the facility.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Billing Coordinator

Southeast Primary Care Partners
Alpharetta, GA
11.2021 - 01.2023
  • Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Input details into accounts and tracked payments.
  • Completed documentation, reports and spreadsheets of financial information.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Reported past due payments to collections department.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Input payment history and other financial data to keep customer accounts up-to-date in system.
  • Investigated and resolved issues to maintain billing accuracy.
  • Worked with team members and leadership to identify and develop process improvements.
  • Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.

Sterile Processing Technician

Henry Ford Hospital
West Bloomfield, MI
03.2021 - 11.2022
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
  • Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
  • Reported any malfunctions or discrepancies in equipment to management immediately.
  • Verified that all documents were completed accurately before releasing items from the sterile processing area.
  • Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
  • Prepared trays, instrument packs and surgical sets.
  • Gathered and prepared instruments and surgical supplies.
  • Recorded results of biological and diagnostic tests.
  • Placed orders and restocked supplies for decontamination area.

Lead Teacher

Childtime Learning Center
Lathrup Village, MI
09.2013 - 10.2021
  • Organized activities to promote physical, mental and social development of each child.
  • Involved parents in student learning to increase family interaction and student support.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Evaluated and improved classroom environment to promote ultimate learning experiences.
  • Created various strategies to engage students and deliver enriching educational opportunities.
  • Arranged classrooms to facilitate optimal education for student groups.
  • Worked with teachers to design interactive lessons and increase student success.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Mentored other educators by delivering insight, positive feedback and constructive criticism.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Graded student papers and assignments to track student progression.

Education

Sterile Processing Technology

Oakland Community College
Southfield, MI
08-2024

High School Diploma -

Pontiac Academy For Excellence - High School
Pontiac, MI
06-2011

Skills

  • Payments experience
  • Proficiency with [Billing software]
  • Regulatory knowledge
  • Audits understanding
  • File management
  • Accounts payable and receivable
  • Document analysis
  • Research
  • Medical billing and collections
  • Claims processing
  • Lesson planning
  • Training and development
  • CPR/First-aid certified
  • Teaching, tutoring and counseling

Timeline

Housekeeping Cleaner

Anthology
03.2023 - 02.2024

Billing Coordinator

Southeast Primary Care Partners
11.2021 - 01.2023

Sterile Processing Technician

Henry Ford Hospital
03.2021 - 11.2022

Lead Teacher

Childtime Learning Center
09.2013 - 10.2021

High School Diploma -

Pontiac Academy For Excellence - High School

Sterile Processing Technology

Oakland Community College

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Desarae Spann