Desaraye Bouchard
Ever After Farms
Lakeland,FL
7
years of professional experience
Sales and client service professional with 4+ years of experience managing the full client lifecycle, including lead follow-up, consultative sales, and relationship development. Skilled in conducting consultations, following up on leads, and closing business to meet revenue goals. Capable of managing high-volume workloads while building professional partnerships and identifying client needs.
Work History
Wedding Day Manager / Sales Team
2 Years 5 Months- Conduct consultative sales meetings and venue tours with prospective clients, identifying needs and presenting tailored solutions to
support booking and revenue goals. - Manage the sales process from initial inquiry through follow-up and booking, including lead communication, sales calls, emails, client
consultations, and closing support. - Build and maintain strong relationships with prospective and existing clients through proactive outreach, consistent follow-up, and
exceptional customer service. - Follow up with prospective clients to nurture leads, address questions, overcome objections, and encourage conversion.
- Help close bookings and contribute to monthly sales and revenue goals through personalized consultations and relationship-driven sales
strategies. - Serve as the primary point of contact for clients, vendors, and internal teams, ensuring clear, timely communication and effective problem
resolution. - Independently manage multiple concurrent client accounts and complex events of 50–200 guests, supporting operations serving 600+
guests per weekend. - Maintain detailed client information, communications, and sales activity through business management systems
Senior Team Member / Training Manager
5 Years 11 Months- Managed daily operations in a fast-paced, customer-facing environment while delivering high-quality service and resolving client
concerns. - Built positive customer relationships and used strong communication and problem-solving skills to address individual needs.
- Interviewed, onboarded, trained, and developed new team members to maintain consistent service and operational standards.
- Supported staffing, scheduling, team development, and performance while
Administrative Coordinator
1 Year 3 Months- Built and maintained relationships with staff, volunteers, families, vendors, and community stakeholders to support successful programs
and events. - Independently coordinated multiple projects and programs serving 100–500 attendees while managing competing priorities, deadlines,
and stakeholder needs. - Led logistics and operations for a multi-day conference serving 1,000+ attendees, coordinating schedules, vendors, volunteers, and
cross-functional teams. - Managed budgets up to $20,000, monitored expenses, and made strategic decisions to ensure resources were used effectively.
- Led and developed teams of 5–30+ volunteers and staff members, providing clear communication, direction, and support.
- Developed targeted communication strategies and evaluated program outcomes to identify opportunities for improvement and strengthen
future performance
Education
B.S. - Event Management
Skills
Consultative Sales
Sales Follow Ups
Sales Email Outreach
Relationship & Account Management
Client relations
Event Coordination
Business Development
Budget Management
CRM systems
Client
Timeline
Wedding Day Manager / Sales Team
Ever After Farms
03.2024 - CurrentRead More
Administrative Coordinator
Highland Park Church
12.2021 - 03.2023Read More
Senior Team Member / Training Manager
Lakeland Escape Room
03.2019 - 02.2025Read More
University of Central Florida - Rosen College of Hospitality
B.S. from Event Management
Read More