Hi, I’m
Desaree Urtez
Fresno,CA
Summary
Bilingual (fluent in advanced Spanish and English) Authorized to work in the US for any employer
Overview
11
years of professional experience
Work History
Sound Physicians
ICU Coordinator
03.2024 - 11.2024
Job overview
- Organized meetings and conferences, handling all aspects from scheduling to material preparation
- Provided administrative support by managing calendars, scheduling appointments, and preparing meeting agendas
- Assisted in the recruitment process by screening resumes and conducting initial interviews with candidates
- Coordinated travel arrangements for executives including flights, accommodations, transportation, and itineraries
- Prepared reports, presentations, and correspondence using Microsoft Office Suite
- Managed incoming calls and emails, responding promptly and professionally to inquiries
- Scheduled appointments with clients or customers based on availability of staff members
- Handled sensitive information with utmost confidentiality following established protocols
- Performed data entry tasks accurately within specified timelines to maintain database integrity
- Supported HR department by assisting in recruitment processes such as resume screening and interview scheduling
- Organized team meetings by sending out invitations, preparing agendas, taking minutes, and distributing meeting materials
- Served as a point of contact between internal departments for effective communication flow
Beautologie Medical Group, Inc.
Patient Care Sales Coordinator/ Surgery Scheduling Lead
02.2018 - 03.2024
Job overview
- Company Overview: Remote
- Implemented within the health insurance industry
- Opened and closed insurance/ warranty cases for patient's surgery and followed through until the case was settled
- Experienced in healthcare products and contracts
- Experienced in underwriting processes
- Worked hand in hand with surgeons to maximize number of surgeries scheduled
- Coordinated anesthesia services for the practice
- Work closely with the COO and report to daily meetings to ensure successful implementation of the schedules
- Send out daily emails to all employees to report hours needed for the month
- Hosted daily Zoom meetings to discuss daily agenda and goals
- Remote
L'Oreal/Urban Decay
Assistant Manager Keyholder
06.2015 - 02.2018
Job overview
- Sales leader with experience in servicing clients with their every needs
- Makes sure to keep up with hourly sales reads to make sure we are doing everything possible to exceed our daily goals
- Creates perfect pairings for customer to promote sales and teaching client how to use products to avoid returns
- Event planner
- Builds relationship with client and keeps contact with them to generate consistent business
- Persistently exceeds expected SPH (sales per hour)
Francesca's Collections
Key Holder
08.2013 - 06.2015
Job overview
- Carried store deposit to bank every morning when opening
- Pushed sales to ensure personal/store goal was met
- Attended morning conference calls with District manager and other managers
Skills
- Bilingual
- Training & Development
- Schedule Management
- Critical Care Experience
- Sales Experience
- Policy Development
- Medical Scheduling
- EMR Systems
- HIPAA compliant
- Customer service
Timeline
ICU Coordinator
Sound Physicians
03.2024 - 11.2024
Patient Care Sales Coordinator/ Surgery Scheduling Lead
Beautologie Medical Group, Inc.
02.2018 - 03.2024
Assistant Manager Keyholder
L'Oreal/Urban Decay
06.2015 - 02.2018
Key Holder
Francesca's Collections
08.2013 - 06.2015